Hannah Pou
Port Kennedy, Perth,WA
Summary
Diligent and reliable employee successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Punctual and focused with physical stamina, teamwork capabilities and communication skills.
Overview
20
20
years of professional experience
Work History
Cleaner Driver
Alsco, Fresh & Clean
04.2017 - 10.2020
- Washroom/Bathroom Services
- Refill bathroom products (Soap dispensers, Air fresheners)
- Sanitary/Nappy bin replacement
- Delivery of paper towels & toilet rolls.
- Maintained professional and friendly demeanour during deliveries to uphold company reputation.
Bakers Apprentice
Singleton Village Bakery, Baking, Tidy Baker
01.2020 - 06.2023
- Baker/Patisserie Apprentice (6mths till completed)
- Knowledge & Skills in all areas of Baked Goods Production
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Complied with health and safety codes to protect staff and customers.
- Processed customer orders and payment transactions.
Customer Sales Assistant
City Chic
08.2008 - 12.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
Shop assistant
Brumbies Bakery
04.2003 - 10.2008
- Opened, shelved and merchandised products in visually appealing and organized displays for optimal sales promotions.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Education
Certificate III - Baker & Patisserie
South Metropolitan TAFE
Bentley, WA01.2024
Skills
- Customer Service
- Production Standards
- Inventory Reporting
- Stock Management and Auditing
- Route Management
- Verbal and Written Communication
- Valid Driver's License
Timeline
Bakers Apprentice
Singleton Village Bakery, Baking, Tidy Baker
01.2020 - 06.2023
Cleaner Driver
Alsco, Fresh & Clean
04.2017 - 10.2020
Customer Sales Assistant
City Chic
08.2008 - 12.2017
Shop assistant
Brumbies Bakery
04.2003 - 10.2008
Certificate III - Baker & Patisserie
South Metropolitan TAFE
Similar Profiles
Yamila De La CruzYamila De La Cruz
Cleaner at Fresh and Clean Store Service, IncCleaner at Fresh and Clean Store Service, Inc
Petronilah AchiengPetronilah Achieng
Housekeeper at Fresh Vibes CleanHousekeeper at Fresh Vibes Clean
NANDRAM SUNARNANDRAM SUNAR
Technician's Assistant at Fresh and CleanTechnician's Assistant at Fresh and Clean