Hannah Pratt

• Understood warehouse product placement, enabling efficient

picking and packing services.

• Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
• Reported missing or damaged items to management, quickly
  resolving stock issues to maintain production line efficiency.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
• Restocked shelves with strict attention to detail, utilising time
  management and organisation skills to maximise efficiency.
• Consistently complied with workplace health and safety measures to minimise operational risk.
  

• Maintained safe hygiene and food handling standards for full
compliance.

• Promptly resolved customer complaints promptly, escalating larger operational concerns to management.
• Took orders, using effective upselling techniques to increase
  customer interest in additional products.
• Answered phones politely and promptly while accurately recording and confirming reservations.
• Processed cash and card payments, providing correct change for cash purposes.
• Completed daily opening and closing checklists to maintain
  standards and ready dining rooms for service.
• Greeted new customers, answered initial questions and took drink orders.
• Facilitated excellent customer experience by providing friendly, attentive and proactive customer service.