Hannah Putu
Darwin,NT
Summary
Dynamic and results-oriented professional with extensive experience in veterinary nursing, retail management, and housekeeping leadership. Excelled in multitasking and organization as a vet nurse, enhancing patient care efficiency. Demonstrated exceptional customer service and inventory management skills, significantly improving client satisfaction and operational productivity. Proven ability to train and mentor teams, driving performance and reliability across roles.
Overview
11
11
years of professional experience
Work History
Veterinary Nurse
Moonee Beach Veterinary Surgery
02.2017 - 12.2024
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Assisted veterinarians with radiographs and ultrasounds.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed dental cleanings using ultrasonic scaler.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
Store Manager
Kaisercraft
05.2017 - 09.2020
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Hired, trained and mentored new staff members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Housekeeping Team Leader
Emerald Beach Holiday Park
08.2013 - 03.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Certificate IV - Vet Nursing
TAFE NSW
NSW11-2017
Certificate III - Animal Studies
TAFE NSW
NSW12-2016
Certificate III - Captive Animals
TAFE NSW
NSW11-2015
Skills
- Multitasking and organization
- Professional telephone demeanour
- Decision-making
- Punctuality and reliability
- Stress management
- Training and mentoring
- Inventory management
- Product merchandising
- Excellent Customer service
Referees
Vanessa Read - Practice Manager at MBVS
02 6656 4024 or mobile on request
Tenille Armstrong - Vet Nurse at MBVS
02 6656 4024 or mobile on request
Timeline
Store Manager
Kaisercraft
05.2017 - 09.2020
Veterinary Nurse
Moonee Beach Veterinary Surgery
02.2017 - 12.2024
Housekeeping Team Leader
Emerald Beach Holiday Park
08.2013 - 03.2018
Certificate IV - Vet Nursing
TAFE NSW
Certificate III - Animal Studies
TAFE NSW
Certificate III - Captive Animals
TAFE NSW
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