Hannah Reilly
St Kilda
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Cheri
South Melbourne
01.2025 - Current
- Company Overview: A busy café located in South Melbourne, known for its popularity on social media.
- I work as a waitress in Cheri, a busy café located in South Melbourne.
- Here, I work as both a waitress, providing table service for customers, as well as working behind the counter in the bakery, both at the till and packaging up and serving the customers their cake orders.
- It is a very popular, relatively newly opened café, which is well known on social media platforms such as TikTok and Instagram, meaning the usual lunchtime rush at weekends usually lasts all day, especially since it is next to the beloved and busy South Melbourne markets.
- A busy café located in South Melbourne, known for its popularity on social media..
Waitress/Bartender
33 Degrees
Esperance
08.2024 - 12.2024
- My roles varied daily while working in 33 degrees.
- Some days I would be food running, working alongside the kitchen to make sure the right dishes and accompaniments were served, and checking in on how customers' meals were, while working as a bartender in either our busy sports bar or our infamous ocean view bar, where we hosted various events, from Melbourne Cup race day to silent discos and live bands.
- Another role I had was working as a host/waitress in our bistro, where guests would receive table service, meaning you got to chat and interact with them on a more personable level, which I thoroughly enjoyed.
Bartender
The Tambrey
Karratha
06.2024 - 08.2024
- Company Overview: A busy pub/restaurant in Karratha, WA, popular among miners and locals.
- I worked as a bartender for part of my regional work in a very busy pub/restaurant up north by the mines in Karratha, W.A.
- It was a very popular bar, not only for the miners, but it also hosted large-scale events for locals and travelers alike, with an events space that accommodated up to 400 guests, as well as its large beer garden.
- I got to work a variety of events, from comedy shows and race day pre/post events to government meetings.
- A busy pub and restaurant in Karratha, WA, popular among miners and locals.
Waitress
Melbourne Hospitality People
St. Kilda
03.2023 - 06.2024
- Company Overview: A hospitality group operating restaurants and event venues in St. Kilda, Melbourne.
- I worked for the Melbourne Hospitality People Group.
- I worked for both their restaurant/bar (Republica), which is a popular beachfront venue along St Kilda Beach, and I also worked in their events venue next door (Encore), where they run a variety of events, from corporate meetings and charity auctions to birthday brunches and weddings.
- When I started, I got to see a new style of service and general operations when it came to serving weddings, which was interesting to see.
- I also got used to the fast-paced turnarounds when it came to serving at Republica, which is especially lively in the summer, being right by the beach.
Waitress
KC's Bar and Grill
Airlie Beach
10.2023 - 11.2023
- Company Overview: A well-known restaurant in Airlie Beach, with a fast-paced turnover for diners.
- I also worked in KC's Bar and Grill while in Airlie Beach to complete my regional work.
- I worked there mainly on weekends and evenings as a server, running food and drink orders to customers.
- A well-known restaurant in Airlie Beach, with a fast-paced turnover for diners.
Waitress/Bartender/Barista
Whisper Bar and Restaurant
Airlie Beach
09.2023 - 11.2023
- Company Overview: The main bar and restaurant for the Mirage Resort in Airlie Beach, QLD.
- I worked at Whisper Bar and Restaurant in Airlie Beach to complete my 88 days of regional work.
- In the morning, I ran the breakfast buffet, ensuring it was always refilled, and I made barista coffees for the guests.
- In the afternoon, I was in charge of serving guests at the pool bar for our busy lunch period, and assisting with running the bottomless brunches on weekends.
- In the evenings, I would be in charge of dinner service in the restaurant, which varied from buffet style to à la carte, serving guests and making them drinks at the bar.
- The main bar and restaurant for the Mirage Resort in Airlie Beach, QLD.
Wedding Coordinator
Clonabreany House
Kells
01.2022 - 09.2022
- I returned to Clonabreany House to work as a wedding coordinator after having previously worked there as a waitress from 2015 to 2020.
- I took on board my previous experience and the knowledge I gained from my time on the floor as both a waitress and a supervisor, as well as from working abroad in events, ensuring that every last detail was seen to on the wedding day. I was responsible for booking weddings, doing viewings, communicating with booked couples, and handling inquiries via email and phone, setting up wedding décor, preparing table plans, finalizing bills for couples, and communicating with our operations team and our chefs regarding anything that needed to be flagged for the wedding day (i.e. dietaries, timelines, etc.) and ensuring the overall smooth running of the day, and most importantly, the satisfaction of the wedding couple.
Banquets Supervisor
Ocean Edge Resort
Cape Cod
03.2019 - 09.2019
- Led banquet supervision at Cape Cod resort, facilitating successful event management.
- Collaborated across departments to optimize workflows and guest experiences.
- Engaged with prestigious clients such as Lego Management, Bain & Company, and Spotify.
- Ensured smooth operations during various events through effective team coordination.
Bartender/waitress
Lawrence Beach Club
Atlantic Beach
05.2018 - 09.2018
- Welcomed club members and guests, guiding them to tables promptly.
- Ensured attentive service for all customers throughout events.
- Processed billing by accurately charging members' accounts.
- Collaborated with co-workers to deliver high-quality customer service.
- Served drinks at the bar while efficiently managing food orders.
- Thrived in fast-paced environments during busy events such as Fourth of July and weddings.
Education
BA Diploma - Event Management
Dundalk Institute of Technology
Dundalk, Co. Louth01.2020
Leaving Certificate -
St Oliver Post Primary
Oldcastle, Co. Meath01.2017
Skills
- Effective communication
- Excellent customer service
- Attention to detail
- Time management skills
- Team collaboration
References
- Emma O'Neill, Manager at Encore St Kilda, 0492924997, emmaoneill08@gmail.com
- Shan Lowe, Manager at 33 Degrees Esperance, 0458785814, careers@33degreesesp.com.au
Certification
- Received my certificate for my Food Safe Food Handler Training Program
- Completed my RSA certification
Accomplishments
I was awarded the Student of the Year award at my college graduation ceremony.(2020)
I received the Employee of the Month award for the month of May 2019 while working as a banquet supervisor at Ocean Edge Resort and Golf Club (2019).
Worked as part of a team at Clonabreany House to work toward the business winning the EFQM Excellence Award (2018).
Timeline
Waitress
Cheri
01.2025 - Current
Waitress/Bartender
33 Degrees
08.2024 - 12.2024
Bartender
The Tambrey
06.2024 - 08.2024
Waitress
KC's Bar and Grill
10.2023 - 11.2023
Waitress/Bartender/Barista
Whisper Bar and Restaurant
09.2023 - 11.2023
Waitress
Melbourne Hospitality People
03.2023 - 06.2024
Wedding Coordinator
Clonabreany House
01.2022 - 09.2022
Banquets Supervisor
Ocean Edge Resort
03.2019 - 09.2019
Bartender/waitress
Lawrence Beach Club
05.2018 - 09.2018
BA Diploma - Event Management
Dundalk Institute of Technology
Leaving Certificate -
St Oliver Post Primary
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