Hannah Renfrey
Summary
Dedicated to supporting communities and blending a unique range of experiences, I strive to create positive impacts, build sustaining relationships, and inspire growth and collaboration.
Overview
10
10
years of professional experience
Work History
Artist and Designer
Freelance
11.2019 - Current
- Produced high-quality commissioned artwork
- Development of relationships with clientele
- Furniture restoration with a focus on craftsmanship and creativity
- Designed and implemented business rebranding strategies
- Contributed to creative process through original ideas and inspiration.
- Provided property and landscape design solutions emphasising sustainability and permaculture practices
Customer Support Officer, Social Media Manager
FinTech Labs
05.2017 - 11.2019
- Managing multiple Social Media channels, ensuring prompt and professional customer engagement
- Delivered concise and empathetic customer support, consistently achieving KPIs
- Liaised with internal systems to optimise service delivery, using Agile Project Management
- Supported executive leadership (CEO and CTO) with administrative and operational tasks
- Developed Support Team technical documentation and training manuals
Farm Manager
Rosewood Fields
01.2016 - 12.2017
- Directed daily operations, including livestock management, crop planting, processing of fruit and vegetable crops
- Administered minor veterinary care and implemented effective stock rotation practices
- Conducted routine maintenance of machinery and infrastructure
- Focused on sustainable land management to maximise productivity and environmental health
Disability Support
Self-employed
01.2016 - 03.2022
- Provided short-term disability respite services for clients with disabilities
- Coordinated engaging activities to enhance client well-being and social interactions
- Administered routine medication, managed tube feeding and bowel care, and adhered to the NDIS standards of care
Farm hand/ Lamb marker
Auburn Hills Farm
06.2015 - 12.2015
- Efficiently work through the castration, marking and vaccination process with precision
- Maintained accurate and detailed records of stock and pasture management
- Conducted safe handling and use of hazardous materials
- Placed orders for animal food with vendors and confirmed delivery dates and times.
Education
Bachelor of Business -
Swinburne University
01-2026
Manual Handling Certificate - undefined
Department of Education
12.2023
R.R.H.A.N - Responding To Risks of Harm, Abuse And Neglect
Department of Education
12-2023
Police Clerance -
SAPOL
07-2019
S.A.C.E - undefined
University Senior College
12.2013
Cert. 2 in Horsemanship - undefined
South West Tafe
12.2012
Skills
- Strong written and verbal communication
- Proficient with a range of software and management systems
- Skilled in developing client and vendor relationships
- Incredible eye for detail
- Creative problem-solver
- Basic Auslan
- Contract negotiations and conflict resolution
- Exceptional task prioritisation dn management
Referees
Ivan Iljcesen // Character and Capacity referee
ivan.iljcesen@thomasfoods.com
Bronwyn Silver // Employer at Rosewood Fields
0434 053 599
Mark Lilywhite // Manager at FinTech Labs
Written reference available
Timeline
Artist and Designer
Freelance
11.2019 - Current
Customer Support Officer, Social Media Manager
FinTech Labs
05.2017 - 11.2019
Farm Manager
Rosewood Fields
01.2016 - 12.2017
Disability Support
Self-employed
01.2016 - 03.2022
Farm hand/ Lamb marker
Auburn Hills Farm
06.2015 - 12.2015
Manual Handling Certificate - undefined
Department of Education
S.A.C.E - undefined
University Senior College
Cert. 2 in Horsemanship - undefined
South West Tafe
Bachelor of Business -
Swinburne University
R.R.H.A.N - Responding To Risks of Harm, Abuse And Neglect
Department of Education
Police Clerance -
SAPOL
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