Hannah Rogers
Melbourne,Australia
Summary
Amiable and driven graduate from Monash University with extensive experience in trauma-informed care and crisis intervention. Skilled in fostering safe, nurturing environments that promote positive behavioural change and emotional regulation for young people with significant trauma histories, and proficient in delivering counselling to both youth and colleagues. Driven by a lifelong passion for supporting others, I am deeply committed to contributing to the mental health sector and pursuing further expertise through a Master of Psychology.
Overview
6
6
years of professional experience
Work History
House Supervisor
Anglicare Victoria
07.2025 - Current
- Lead and supervised residential care staff, providing ongoing coaching, monthly supervision and individualised emotional support and counselling.
- Evaluated staff performance offering constructive feedback alongside opportunities for professional growth.
- Collaborated with multidisciplinary teams including psychologists, psychiatrists, proactive policing unit (PPU), social workers, case managers and team leaders, to design and implement evidence-based strategies that optimise outcomes for young people.
- Developed individualised safety and support plans/crisis management plans tailored to each young persons individual needs.
- Ensured compliance with Looking After Children (LAC) requirements and organisational policies, liaising with schools, DHS, Centrelink and other agencies to coordinate holistic care for young people.
- Fostered a healing, safe and structured environment for traumatised youth, supporting emotional regulation, resilience and positive behavioural change, while promptly addressing maintenance and safety concerns.
- Advocated for young people to the fullest extent, serving as their strongest supporter while implementing therapeutically informed practices with regard to trauma and attachment.
Residential Youth Worker
Anglicare Victoria
02.2023 - Current
- Delivered crisis intervention and de-escalated high-risk situations, ensuring the safety and stability of young people and staff.
- Provided trauma-informed support and interventions during self-harm and suicidal crises for young people with significant trauma histories.
- Implemented a harm-minimisation approach to address significant substance use while promoting youth development.
- Supported emotional wellbeing of young people through counselling and guidance during challenging situations.
- Fostered self-sufficiency and independence in young people through guidance in therapeutic activities and daily tasks.
- Maintained thorough and accurate case notes, reports and documentation while upholding confidentiality of sensitive information.
- Managed medication administration according to prescribed schedules, ensuring accurate records of all medications dispensed.
Pool Lifeguard
Gesac/Waves
02.2022 - 06.2023
- Learned and maintained proficiency in first responder skills such as immediate first aid and cardiopulmonary resuscitation (CPR).
- Utilised crisis intervention and de-escalation skills to manage conflicts and high-stress situations.
- Demonstrated calm decision-making and effective communication during emergencies.
- Mentored new lifeguards during onboarding, promoting confidence and effective team collaboration.
- Participated in ongoing training sessions, staying up to date on best practices in lifeguarding and aquatic safety.
- Maintained a strong understanding of facility-specific Emergency Actions Plans (EAPs) to ensure rapid response to critical situations.
- Conducted continuous surveillance and hazard recognition, mitigating potential risks and proactively taking action to prevent accidents or injuries.
Therapeutic Specialist: Student Placement
Anglicare Victoria
10.2022 - 12.2022
- Completed 100 hours of placement under the supervision of the Therapeutic Specialist, gaining valuable experience in therapeutic practices, trauma-informed care and client support.
- Assisted in developing referrals, treatment, safety and care plans alongside conducting assessments to address each young persons individual needs.
- Successfully demonstrated skills and dedication, leading to a job offer upon completion of the placement.
Nanny
Many Different Families
05.2019 - 09.2022
- Supported children’s emotional regulation through consistent routines, positive reinforcement and age-appropriate coping strategies.
- Communicated effectively with parents regarding developmental milestones, behavioural concerns and progress.
- Developed strong rapport with families, leading to numerous referrals for additional nannying opportunities.
- Fostered secure attachments and built trusting relationships by providing a safe and nurturing environment.
- Adapted to various family dynamics and preferences, ensuring a seamless nannying experience tailored to each individual household’s needs.
- Managed challenging behaviours using patience, empathy and conflict resolution skills.
- Applied positive behaviour management techniques to enhance social interactions and emotional development for children.
Education
Graduate Diploma of Psychology Advanced - Psychology
Monash University
Clayton, VIC07-2025
Certificate IV - Child, Youth And Family Intervention
Melbourne Polytechnic
Melbourne, VIC09-2024
Bachelor of Psychological Science - Psychology
Australian Catholic University
Fitzroy, VIC12.2022
VCE - High School
Star of The Sea College
Gardenvale11.2018
Skills
- Trauma-informed care and crisis intervention
- Staff supervision, mentoring and performance support
- Outgoing and collaborative with multidisciplinary teams
- Supporting emotional regulation and resilience
- Empathy, patience and cultural sensitivity
- Driven, proactive and committed to continuous learning
- Counselling and active listening
- Behaviour management and conflict resolution
- Risk assessment and Safety Planning
- Professional documentation and observation of client progress
- Significant experience in residential youth services
Timeline
House Supervisor
Anglicare Victoria
07.2025 - Current
Residential Youth Worker
Anglicare Victoria
02.2023 - Current
Therapeutic Specialist: Student Placement
Anglicare Victoria
10.2022 - 12.2022
Pool Lifeguard
Gesac/Waves
02.2022 - 06.2023
Nanny
Many Different Families
05.2019 - 09.2022
Graduate Diploma of Psychology Advanced - Psychology
Monash University
Certificate IV - Child, Youth And Family Intervention
Melbourne Polytechnic
Bachelor of Psychological Science - Psychology
Australian Catholic University
VCE - High School
Star of The Sea College