Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Hannah Sims

West End,QLD

Summary

Proven AIN at First Choice Agency, excelling in patient-focused care and medical terminology knowledge. Spearheaded initiatives to enhance patient comfort, achieving significant improvements in patient satisfaction. Demonstrated compassionate caregiving, superior bedside manner, and effective team collaboration, fostering strong patient relationships and a positive work environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

AIN

First Choice Agency
06.2023 - 05.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Head Barista

Miss Audreys Coffee
03.2016 - 01.2019
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
  • Optimized workflow processes for increased productivity during peak hours, minimizing wait times for customers.
  • Collaborated with management to develop new menu items based on customer preferences and current trends in the coffee industry.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Barista/waitress

Sage on Ann
04.2012 - 09.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Certificate 3 - Pathology

Mater Education
07.2024

No Degree - Diploma of Nursing

Tafe Queensland Southbank
Brisbane
05.2023

Skills

  • Reliable team player
  • Compassionate
  • Basic Life Support
  • Bedside manner
  • Medical terminology knowledge
  • Compassionate caregiver
  • Patient-focused care
  • Companionship and emotional support
  • Patient relationship building
  • Maintaining privacy
  • Supporting personal needs

Certification

First aid & CPR

Safe blood handeling

Safe blood transportation

Hand hygeine certificate

Additional Information

Reference


Steven Guihot

Pathology Teacher

Mater education

0419795857


Nic Condon

Owner Miss Audreys

0428742190

Timeline

AIN

First Choice Agency
06.2023 - 05.2024

Head Barista

Miss Audreys Coffee
03.2016 - 01.2019

Barista/waitress

Sage on Ann
04.2012 - 09.2016

Certificate 3 - Pathology

Mater Education

No Degree - Diploma of Nursing

Tafe Queensland Southbank

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Hannah Sims