- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Fashion
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Surfing
HANNAH SMITH
Silverleaves,VIC
Summary
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the restaurant. Committed to developing a strong working relationship with all members of the restaurant staff to promote optimal service delivery.
Overview
3
3
years of professional experience
Work History
Waitress
Anerie General Store
Silverleaves
06.2025 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took accurate orders and communicated with kitchen staff efficiently.
- Assisted in menu knowledge to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Adapted quickly to changing situations and guest needs effectively.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
HOST
KFC
sunbury, VIC
05.2023 - 05.2025
- Supported coworkers through high-volume shifts with taking orders and packing food
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak hours.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
- Presented a positive first impression of the establishment's high standards by delivering exceptional service.
- Trained new staff members on proper hosting etiquette and procedures.
- Processed online orders, keeping food hot and fresh until picked up.
- Greeted customers, ensuring a welcoming atmosphere.
- Managed wait times efficiently, improving customer satisfaction.
- Collaborated with kitchen staff to ensure timely order delivery.
Education
HIGH SCHOOL -
Newhaven College
Phillip Island, VIC12.2026
Skills
- Team Player Mentality
- Menu Knowledge
- Conflict Resolution
- Organizational Skills
- Multitasking Proficiency
- Positive Attitude
- Cash Handling
- Customer service
Interests
Timeline
Waitress
Anerie General Store
06.2025 - Current
HOST
KFC
05.2023 - 05.2025
HIGH SCHOOL -
Newhaven College