Summary
Overview
Work History
Education
Skills
Trauma informed
Timeline
Generic

Hannah Sproule

Glenroy,VIC

Summary

Dynamic and results-oriented professional with a proven track record at Apple Inc., adept in technology integration and fostering client relationships. Excelled in enhancing office productivity and problem-solving, demonstrating adaptability and excellent communication. Committed to continuous improvement and seamless team collaboration, effectively managing complex projects and exceeding expectations. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Genius Administrator

Apple Inc.
01.2018 - Current
  • Supported executive staff by managing schedules, coordinating meetings, and handling travel arrangements.
  • Provided exceptional customer service as the first point of contact for clients, resolving inquiries efficiently while maintaining a professional demeanor.
  • Facilitated seamless communication across departments by maintaining open lines of communication and implementing collaborative platforms.
  • Ensured compliance with industry regulations through meticulous record-keeping and timely reporting to relevant authorities.
  • Enhanced office productivity by streamlining administrative processes and implementing time-saving solutions.
  • Served as a liaison between various departments, ensuring efficient inter-departmental communication flow.
  • Assisted in developing policies and procedures that improved organizational effectiveness within the workplace.
  • Implemented and maintained technology and software budget.
  • Managed life cycle replacement of hardware and software.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Coordinated secure system access of users to various department systems and platforms.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

AuDHD Mum

Life
08.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Genius

Apple Inc.
10.2012 - 01.2018
  • Provided exceptional customer service as the first point of contact for clients, resolving inquiries efficiently while maintaining a professional demeanor.
  • Ensured compliance with industry regulations through meticulous record-keeping and timely reporting to relevant authorities.
  • Facilitated seamless communication across departments by maintaining open lines of communication and implementing collaborative platforms.
  • Maintained strict confidentiality at all times when handling sensitive documents or managing executive correspondence.
  • Managed life cycle replacement of hardware and software.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

Education

Swinburn Online
Online
01.2017 -

Skills

  • Client Relationship Building
  • Software Installation
  • Hardware Repair
  • Teamwork and Collaboration
  • Excellent Communication
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Relationship Building
  • Interpersonal Skills
  • Analytical Thinking
  • Continuous Improvement
  • Adaptability
  • Technology Integration
  • Problem-solving aptitude

Trauma informed

I'm a mother of two AuDHD kids. My children are 9 and 7. I have experience working with PDA, Sensory seeking and sensory avoiding profiles. I am skilled in neurodiversity affirming practice, and I have extensive skills in proactive emotional regulation. 


I have a demonstrated track record when it come to efficiently building trust with neurodivergent kids within a trauma informed framework.


I am interested to pursuing further training in the wellbeing space and contributing to a culture of safety, support and continuous improvement within the public education space. 



Timeline

Genius Administrator

Apple Inc.
01.2018 - Current

Swinburn Online
01.2017 -

AuDHD Mum

Life
08.2015 - Current

Genius

Apple Inc.
10.2012 - 01.2018

Similar Profiles

CREATE PROFILE
Hannah Sproule