Hi, I’m
Hannah STARR
South Perth,WA
Summary
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Overview
7
years of professional experience
1
Certification
Work History
Qantas - Network Aviation
Cabin Crew
11.2023 - Current
Job overview
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travellers and employees.
- Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
- Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
- Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
Ricochet Yachting
Host / Deckhand
02.2023 - 10.2023
Job overview
- Arranged supplies and equipment between storage and work areas.
- Organized food and products by date and maintained adequate supplies.
- Providing high-end, luxury service to guests whilst maintaining the vessel's interior to a clean and tidy state.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Correct service of alcohol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed correct procedures in docking, anchoring and mooring of the vessel.
Hamilton Island Watersports
Front Office Receptionist
06.2022 - 01.2023
Job overview
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to skippers.
- Collaborated with staff members to make accurate reservations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Aroha Care Group
Assistant in Nursing
07.2021 - 06.2022
Job overview
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Remained alert to problems or health issues of clients and competently responded.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organisation of assigned station and service areas.
World Of Kids FUNARAMA
Educator
06.2020 - 07.2021
Job overview
- Provide supervision and engagement to the children enrolled in the service.
- To ensure the environment in which children learn and play is clean, hygienic and safe.
- To support the inclusion of, and be sensitive and responsive to the needs of children with disabilities, and children from diverse cultural, racial, religious and socio- economic backgrounds.
- To act as a facilitator of play and to encourage children to try new experiences.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Collaborated with adults and children to provide safe and educational experience.
Coolibah Total Caring
Therapy Assistant
03.2019 - 09.2019
Job overview
- Assisted in structured therapeutic activities and supportive interactions with patients.
- Communicated with patients, families, physicians and other healthcare team members about patient care.
- Greeted patients and visitors and performed general clerical duties such as answering and screening phone calls and routing mail.
- Documented vital statistics and coordinated with health care providers.
- Constructed cognitively stimulating activities.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
Education
DNA Kingston TrainingAustralia
Certificate IV, Certificate III
10.2019
Mandurah Catholic College
High School Graduation
10.2019
Skills
- Strong work ethic
- Personal care
- Housekeeping and meal preparation
- Disability awareness
- Documentation and reporting
- Client confidentiality
- Mobility support
- Daily living requirements
- Dressing assistance
- Creative thinking
- Household chores
- Emotional support
- Transportation assistance
- Personal growth support
- Grooming support
Certification
Certificate IV Allied Health Assistant
Certificate III Health Services Assistant
Certificate II Foundation In Skills
Western Australia Drivers License
Working With Children Check - Exp 2023
Manual Handling - January 2024
RSA
First Aid
About Me
Compassionate and reliable 23-year-old professional with extensive experience in elderly care and patient support, combined with a strong background in high-standard hospitality as a flight attendant and deck stewardess. Skilled in providing attentive, respectful care while maintaining professionalism in fast-paced and demanding environments. Known for excellent communication, adaptability, and a calm, reassuring presence. Dedicated to delivering high-quality service, ensuring safety, comfort, and dignity for those in my care.
Work Preference
Work Type
Part TimeContract WorkLocation Preference
RemoteOn-SiteTimeline
Cabin Crew
Qantas - Network Aviation
11.2023 - Current
Host / Deckhand
Ricochet Yachting
02.2023 - 10.2023
Front Office Receptionist
Hamilton Island Watersports
06.2022 - 01.2023
Assistant in Nursing
Aroha Care Group
07.2021 - 06.2022
Educator
World Of Kids FUNARAMA
06.2020 - 07.2021
Therapy Assistant
Coolibah Total Caring
03.2019 - 09.2019
DNA Kingston Training
Certificate IV, Certificate III
Mandurah Catholic College
High School Graduation