Hannah Turner
Brisbane,QLD
Summary
Motivated Waitress/Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Former attentive Waitress/Bartender with superior knowledge of diverse customers and dedication to fantastic experiences. Known for maintaining speed and accuracy in high-traffic times.
Overview
3
3
years of professional experience
Work History
Bartender/Waitress
Lemoni Greek Cuizina
09.2022 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new staff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Fundraiser Volunteer
42K Your Way
08.2021 - Current
- Raised funds by utilizing successful fundraising strategies.
- Built strong relationships with donors through effective communication strategies.
- Developed and implemented strategic plans to achieve fundraising goals, ensuring the success of campaigns.
- Improved donor retention rates through personalized thank you letters and regular updates on project progress.
Environmental Volunteer
Brisbane City Council
10.2021 - 10.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Planted gardens to provide the community with a greener space.
Education
Lourdes Hill College
Skills
- Customer Service
- Order Accuracy
- Upselling
- Team Collaboration
- High-volume dining
- Greeting guests
- Cleanliness
Accomplishments
- Academic Awards Annually at Cannon Hill State School (2014 - 2020)
- Academic Awards at Lourdes Hill College (2021 (Semester 2), 2022 (Semester 1, Semester 2), 2023 (Semester 2))
- School Captain for Cannon Hill State School (2020)
- Achieved a pay rise (from $15per hour to $18per hour) at Lemoni Greek Cuzina
Timeline
Bartender/Waitress
Lemoni Greek Cuizina
09.2022 - Current
Environmental Volunteer
Brisbane City Council
10.2021 - 10.2021
Fundraiser Volunteer
42K Your Way
08.2021 - Current
Lourdes Hill College
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