Summary
Overview
Work History
Skills
Volunteer Experience
References
Certification
Timeline
Generic

Hannah Webb

Summary

Currently seeking a new full-time Employment opportunity. Great at multitasking and working well independently as well as within a team environment. Flexible Hard worker, eager to learn and contribute to team success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Confidential Tax & Business Services
01.2024 - 04.2024
  • Front desk management
  • Administrative support
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Proofreading and editing tasks
  • Completed ATO tax return lodgement
  • Banking & Mail runs.
  • Organising monthly staff training
  • MYOB & Microsoft Suite knowledge.
  • Scheduling appointments
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Business Services

Holding Redlich
01.2022 - 11.2023
  • Boardroom attendant for law firm
  • Booking and coordinating meeting and client conference rooms.
  • Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Servicing office floors.
  • Greeting clients and stakeholders.
  • Daily bank run.
  • Supporting office services team.
  • Working closely with marketing coordinator.
  • Boardroom IT assistance.
  • Scanning and filing.
  • Elected first aid officer and fire warden.


Concierge

Cambridge Management Services
05.2019 - 12.2021
  • Ensuring the smooth running of the building and assisting the Head Concierge in the day to day operations.
  • Providing high quality service to the residents, owners, and trades as first point of contact
  • Secondary point of contact for sister company Bright and Duggan Realty.
  • Diary management.
  • Boardroom bookings.
  • Small scale billing.
  • Managing access control.
  • Enforcing body corporate by laws.

Skills

  • Excellent interpersonal and relationship building skills to continue a high standard for the company
  • Able to work autonomously, in a team environment and take on constructive feedback from others
  • Excellent Verbal and written communication
  • Scheduling appointments
  • Problem-Solving
  • Administrative Support
  • Calendar Management
  • Microsoft Office
  • Customer Service
  • Staff Training

Volunteer Experience

  • Footprints - Providing support to vulnerable people in Brisbane helping them remain independent in their home and training other volunteers
  • Womens Legal Service QLD - Ahdoc admin and event prep leading up to Dancing CEO's event

References

References to be supplied upon request.

Certification

  • First Aid
  • Traffic Control
  • Real Estate License
  • Cert 1 in Tourism
  • NSW WWC Check
  • QLD Positive Notice
  • National Police Check
  • Clearance
  • RSA/ RCG NSW & QLD
  • Full Drivers License
  • White Card
  • Current food safety certificate

Timeline

Receptionist

Confidential Tax & Business Services
01.2024 - 04.2024

Business Services

Holding Redlich
01.2022 - 11.2023

Concierge

Cambridge Management Services
05.2019 - 12.2021

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Hannah Webb