Hannah Yde-Andersen
Mudgeeraba,QLD
Summary
Having recently completed a Certificate III in Education Support, I am highly motivated to return to work after maternity leave and pursue a new career in education. I am passionate about my role within the field of education and have exemplary skills in the support of innovative lessons, aligned to curriculum outcomes, that promote positive learning experiences and the holistic education of every student in my care. I am vastly adept at classroom management and behavioural support and strive to create authentic and meaningful relationships with students, co-workers and staff.
Overview
7
7
years of professional experience
Work History
Barista/Waitress Supervisor
Mudjira Village Eatery
11.2017 - 07.2022
- All aspects of hospitality and customer service
- Successfully engaging in a fast-paced environment
- Trouble shooting issues as they arose and effectively problem solving, including customer complaints
- Cash and Eftpos handling and end of day reconciliation
Assistant Manager
Coca Chu Restaurant
02.2015 - 09.2017
- Leading a passionate and driven team of 16 FOH staff
- Managing all aspects of service of approximately 250 guests including effective communication with chefs and BOH to ensure smooth flow of service, guest reservations and staff allocations
- Writing and facilitating staff performance reviews
- Facilitating staff training and bonding sessions
- Drafting rosters and managing Time Teq
- Analysing profit and loss reports and monitoring wage and beverage costs
Education
Certificate IV - FRONTLINE MANAGEMENT
Robert Oatley College
Certificate III - EDUCATION SUPPORT
Foundation Education
Blue Card Services
Working With Children Blue Card (P)
Australian Red Cross
Certificate in First Aid Education & Care Setting
12.2022
Australian Red Cross
Certificate in CPR
12.2022
Skills
- Sophisticated communication and interpersonal skills, focused on nurturing relationships with people at all levels
- Effective multitasker with proficient time management skills
- Dedicated team player with the ability to lead and motivate others when required
- Emerging skills in implementing a planned teaching and learning cycle, including assessment
- Strong analytical and critical thinking skills, with the ability to problem solve and achieve positive outcomes
- High level of creativity and resourcefulness with the personal drive to use initiative
Referees
Stacy Tyler
Classroom Teacher - Benowa State Primary School
(Supervising teacher while on placement for Cert III)
0401 042 440
shigg68@eq.edu.au
Sarah Diliberto
Classroom Teacher - Benowa State Primary School
0404 333 973
sldiliberto@hotmail.com
Catherine Palermo
Manager - Mudjira Village Eatery
0431 689 096
Timeline
Barista/Waitress Supervisor
Mudjira Village Eatery
11.2017 - 07.2022
Assistant Manager
Coca Chu Restaurant
02.2015 - 09.2017
Certificate IV - FRONTLINE MANAGEMENT
Robert Oatley College
Certificate III - EDUCATION SUPPORT
Foundation Education
Blue Card Services
Working With Children Blue Card (P)
Australian Red Cross
Certificate in First Aid Education & Care Setting
Australian Red Cross
Certificate in CPR
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