Hannah Yousif
West Hoxton,NSW
Summary
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in the position. Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals. Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Subway
12.2022 - 11.2023
- Order taking
- Managed cash handling procedures accurately, ensuring all transactions were properly recorded and reported.
- Managed inventory levels to reduce waste and optimize profits, conducting regular audits on stock levels.
- Maximized revenue by upselling menu items, suggesting specials, and promoting special events or offers.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
- Checked and monitored inventory levels to reorder items.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Monitored food quality and freshness throughout day.
- Counted and closed tills
- Trained new employees
- Took charge in running the store
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Resolved customer complaints promptly, ensuring repeat business and positive word-of-mouth referrals.
- Improved scheduling efficiency by closely monitoring labor hours and making adjustments as needed.
Team Member
Guzman Y Gomez
01.2021 - 10.2022
- Order taking
- Cash handling
- Prepared and packaged food
- Tidied workspace
- Trained new employees
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
Education
Bachelor Of Community Services -
TAFE NSW
TAFE DIGITAL10.2024
High School Diploma -
Hoxton Park High School
Hinchinbrook, NSW09.2023
Skills
- Teamwork
- Adaptability
- Punctuality
- Organization
- Problem solving abilities
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Cash Handling
Extracurricular Activities
Peer Support Leader, 2022
Hobbies and Interests
- Technology
- Sales
- Music
- Traveling
References
- Casey Rogers, Hoxton Park High School, 9607 4222, casey.rogers6@det.nsw.edu.au
- Lauren Turner, Hoxton Park High School, 9607 4222, lauren.turner47@det.nsw.edu.au
Timeline
Team Member
Subway
12.2022 - 11.2023
Team Member
Guzman Y Gomez
01.2021 - 10.2022
Bachelor Of Community Services -
TAFE NSW
High School Diploma -
Hoxton Park High School
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