Hannah Claire Warner

Skill summary:

• Work with other professionals to provide high quality and safe care
• Mandatory reporting of OHS incidents
• Assisting residents during mealtime, in line with Aegis’ Excellence in Dining strategy and completing meal orders for residents based on their individual care plan
• Complete documentation based on Aegis requirements
• Able to work cooperatively with others
• High level of verbal and written communication skills
• Proactive, with good organization and time management skills
• Strong problem-solving ability and use initiative and deal with unexpected situations
• Positive and friendly personality with a passion for assisting residents to maintain their quality of life
• Conflict resolution
• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
• Assisted clients with daily living needs to maintain self-esteem and general wellness
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs
• Provided safe mobility support to help patients move around personal and public spaces
• Kept clients engaged in social networks and communities for personal health and growth
• Recognized and reported abnormalities or changes in patients' health status to case manager
• Adapted environments to meet changing physical and mental conditions
• Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression

• Participates in the orientation of new staff
• OSH representative
• Training of all Clerical Staff
• Minute taking
• Medical typing
• Answering switchboard calls
• Managing patient, family, and public queries
• Organizing building maintenance repair/ work to be done
• Preparing client medical records for clinicians
• Lodging HIN requests (computer access)
• HFN070 and HFN030 requests
• Distributing and redirecting mail
• Ordering of all stationary (including furniture, computers, mobile phones, duress pendants)
• Organizing YouthLink training workshops: registrations, payments, catering and resources
• Psolis - processing referrals, activation, deactivation, service events, printing labels
• RoStar
• WebPAS – update and create
• Oracle – Iprocurement Program (Invoices/purchase orders)
• Empac requests– Facilities Management
• Flexipurchase – Reconcile Business Credit Card Payments/ Purchases, Word & Excel – Letters, minutes, spreadsheets
• Clarity – YouthLink training data base
• Petty cash processing and handling, reconciling at Graylands Health Campus
• Managing first aid supplies
• Managing Medical Records

Youth & Adult Complex Attention Disorders Service (YACADS)

YACADS provide specialist consultation, assessments, and treatment for individuals with a history of complex attention and hyperactivity symptoms and co-occurring Axis 1 or Axis 2 diagnosed mental health condition.

Responsibilities:

• Processing referrals - PSOLIS, liaising with referrers for further information, letters, excel spreadsheet)
• Handling email enquiries
• Phone enquires
• Data entry
• Mailing scripts for clients
• Scheduling initial appointments
• Appointment letters/booking appointments
• Attend Intake and Clinical review
• Ordering of clinical resources

Training and Professional Development

• Prevention Bullying/Harassment January 2017
• Aboriginal Cultural Awareness Elearning January 2016
• Accountable and Ethical Decision-Making October 2014
• Infection Control May 2023
• Hand Hygiene May 2023
• OSH Training February 2013
• Manual Handling May 2023
• Basic Life Support May 2023
• PMA 17/3/2021
• Core Competency 17/3/2021
• Supporting LGBTI Young People August 2017

• Audio and general medical typing
• Scheduling client appointments
• Preparing client medical records for clinicians
• Responded to inquiries from callers seeking information
• Managed daily data entry and kept clerical information accurate and up-to-date

• Audio and general medical typing
• Manages patient queries
• Answering switchboard calls
• Preparing client medical records for clinicians