Hannah(Hansol) Lee

(Jun 2026 - Current)

• Drive store operations, roster management, and team training to consistently achieve monthly sales targets and store KPIs.
• Execute strategic Visual Merchandising plans in alignment with brand directives to maximize floor conversion.
• Achieved 18% higher Sales than last year(2nd highest across the stores in Australia)

Assistant Store Manager(2IC) (Jan 2024 - Jun 2026)

• Awarded Store of the Year 2024, Store of the Region QLD/NT 2024, and Store of the Month (Dec 2024) through operational excellence and floor leadership.

• Lead visual merchandising team in Apparel and Footwear department and develop their merchandising skill
• Make a daily/weekly plan for product merchandising
• Change store layout depending on promotions/initiatives/inventory and mannequin styling
• Size compliance, stocktake, inventory control, VM/Health & safety standard audit
• Train team members on new launches, product knowledge, styling and visual maintenance of the store and develop their merchandising skill, keeping store standards
• Keep the brand standards up and collaborate with each department managers

• Handle launch of products and oversee the sales floor
• Train Full/Part-time employees on product knowledge, merchandising, and replenishment
• Create merchandising plans for products according to the upcoming shipping report
• Communicate with corporate buyers in terms of price and sales trend
• Suggest Markdown & Green dollar list depending on the inventory and sales
• Handle complex customer complaints, loss prevention, and manage transactions
• Provide the best customer service based on experience and knowledge of products
• Assemble in-store displays in compliance with product flow priorities and categories
• Ensure the right quantity of stock is in the right place at the right time

• Inform customers on current promotions and joining Nike membership
• Develop visual merchandising skills used for store layout
• Check inventory and help customers to purchase items by using electronic devices

• Assist engineers by analyzing data, information and prepare drawings using Auto CAD
• Determine costs, tracking and reporting expenses to meet cost standards
• Manage daily/weekly/monthly sales order and stock adjustments for an accurate inventory
• Support the sales/operations teams with the maintenance of accurate data on ERP (Enterprise Resource Planning) system
• Create and showcase presentation booth to attract new clients