Hanoilize Hills
Tanawha,QLD
Overview
19
19
years of professional experience
Work History
Caregiver
Allan Bryant
09.2022 - 01.2023
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Assisted patients with bathing, dressing, and oral hygiene care.
- Provided safe mobility support to help patients move around personal and public spaces. Including hoist transfers.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Skilled at working independently and collaboratively in a team environment.
Home Based Support Worker
Westcoast District Health Board
06.2015 - 04.2022
- Safeguarded client well-being by monitoring health conditions, assisted in administering medications, and reporting any changes to appropriate medical professionals.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with home maintenence/cleaning to ensure clients can stay in their house for longer.
Cleaner/ Receptionist
Punga Grove Motel
03.2013 - 04.2015
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Proven ability to learn quickly and adapt to new situations.
- Managed multiple tasks and met time-sensitive deadlines.
Waitress
Piatto Restaurant
08.2007 - 04.2008
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Security Officer
PCL Security
11.2006 - 08.2007
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Waitress
Piatto Restaurant
12.2005 - 07.2006
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shift.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Receiving and Admin Clerk
Lancet Laboratories
06.2005 - 07.2006
- Receiving, sorting and shipping of specimens to the correct departments
- Checking patient information on test request forms.
- Entering of patients data into meditech system
- Reading and sorting of results to various doctor clinics and hospital.
- Ensuring a clean and sanitized work space.
Waitress
Sonora Spur Restaurant
12.2003 - 06.2005
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Informed customers about daily and seasonal specials.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Certificate of Small Business Management
Scotts Cengage Education
Receiving And Admin Certificate
Lancet Laboratories
Health And Wellbeing Level 3 Aged Care
Career Force
First Aid Certificate Level One
St Johns
Skills
- Care plan assessment
- Housekeeping
- Verbal and written communication skills
- Hoist Lifting Equipment
- Strong Ethics
- Documentation and Recordkeeping
- Medical record-keeping
- PPE Usage
- Problem Identification
- Personal Care Aide (PCA)
- End of life care
- First aid and safety
- Elderly Care
Timeline
Caregiver
Allan Bryant
09.2022 - 01.2023
Home Based Support Worker
Westcoast District Health Board
06.2015 - 04.2022
Cleaner/ Receptionist
Punga Grove Motel
03.2013 - 04.2015
Waitress
Piatto Restaurant
08.2007 - 04.2008
Security Officer
PCL Security
11.2006 - 08.2007
Waitress
Piatto Restaurant
12.2005 - 07.2006
Receiving and Admin Clerk
Lancet Laboratories
06.2005 - 07.2006
Waitress
Sonora Spur Restaurant
12.2003 - 06.2005
Certificate of Small Business Management
Scotts Cengage Education
Receiving And Admin Certificate
Lancet Laboratories
Health And Wellbeing Level 3 Aged Care
Career Force
First Aid Certificate Level One
St Johns
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