MARRY MOO
sydney,nsw
Summary
Dynamic and energetic team leader with a proven record of delivering excellent customer service and creating memorable dining experiences. Possesses exceptional communication and problem-solving skills, as well as a strong ability to build relationships and motivate team members. Skilled in handling food safety and sanitation protocols and proficient in cash handling, POS systems, and inventory management. Passionate about providing exceptional service and building positive customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
swissotel
10.2023 - Current
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Cultivated an environment of trust, respect, collaboration, and accountability among the team members.
- Assisted in the onboarding of new team members.
- Notified supervisors of overarching customer and team member concerns.
guest attendent
zone bowling
09.2022 - 10.2023
- Processed reservations requests via telephone or online booking systems.
- Managed multiple tasks at once while staying organized during busy periods of time.
- Provided exceptional customer service to all guests, addressing inquiries and complaints in a timely manner.
Food Service Worker
hungry jacks
06.2021 - 11.2021
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
- Followed all safety standards when handling hot foods and liquids on the job.
Education
High School Diploma - undefined
Bass High School
Sydney09.2023
Skills
- Teamwork and collaboration
- Team motivation
- Problem-solving
- Attention to detail
- Team building
- Staff training
Certification
- Rsa
- White card
Timeline
Team Leader
swissotel
10.2023 - Current
guest attendent
zone bowling
09.2022 - 10.2023
Food Service Worker
hungry jacks
06.2021 - 11.2021
High School Diploma - undefined
Bass High School