Hansam Yu
Thornleigh,NSW
Summary
Attentive, skilled at making each customer feel welcome and improving overall sales revenue. Prompt, reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable.
Proficient with technology and software (Microsoft Office, Social Media, Internet), with a wide knowledge and passion for selling the newest products within the tech-industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Assistant
Aldi
11.2022 - 11.2023
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Provided guidance on product use, operation, maintenance, and troubleshooting techniques.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Attended team meetings to discuss current procedures and develop strategies for improvement.
- Processed payments and maintained accurate drawers to meet financial targets.
Tutor
Alchemy
03.2022 - 12.2022
- Utilized listening and questioning strategies to diagnose student needs and monitor progress.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
- Recommended supplementary books, software, and other learning materials.
- Assisted students in developing effective study habits and strategies for success in school.
- Improved Individual student grades exponentially
Education
Bachelor of Advanced Computing - Cyber Security
University of Sydney
Redfern, NSW11.2027
Skills
- Upselling Strategies
- Product Sales
- Building Rapport
- Customer Assistance
- Promotional Planning
- Stock Replenishment
- Prompt
Affiliations
- Football, Art, Music
Certification
Responsible Service Of Alcohol
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Store Assistant
Aldi
11.2022 - 11.2023
Tutor
Alchemy
03.2022 - 12.2022
Bachelor of Advanced Computing - Cyber Security
University of Sydney
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