Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Hansel NacanieliRatotoVatuinaruku

Alice Springs,Australia

Summary

Ability to work under pressure self- motivated, enthusiastic, creative and energetic exposed to people with diverse culture and ethnic backgrounds good management and organisational skills, innovative, ability to lead and being a very good team player highly developed oral and written communication skills with experience delivering presentations and writing reports strong and consistent performer who is always willing to help others; good evaluation and analytical skills very honest personality with high level of competency Punctual and honest health worker with solid background in harsh and uneven environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Head

Ayers Rock Resort, Voyages Indigenous Tourism Australia, Voyages
01.2023
  • Fijian Employees, to Employer(VITA) –

Community Health Worker

Ministry Of Health And Medical Services
11.2019 - 03.2022
  • Helped vulnerable individuals navigate complex healthcare system.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Developed and maintained relationships with community partners to build program scope.
  • Counseled patients on health-related topics and lifestyle changes for improved well-being.
  • Collaborated with external organizations to coordinate health and social services.
  • Targeted specific community groups with wellness and disease management information.
  • Set up community health education and promotion programs to reduce chronic conditions.
  • Facilitated health screenings with follow-up care to target specific issues.
  • Participated in health promotion campaigns to raise awareness of health issues.

Housekeeper

Taumeasina Island Resort
02.2018
  • Cleaned and prepared room for guests
  • Prepared rooms for check-ins and cleaned during check-outs
  • Cleaned the public areas
  • Read and follow Safety Data Sheet in using chemicals for cleaning

Australian Pacific Technical College
01.2018
  • Hospitality course representative to Student Council

President

University of the South Pacific, USP Islanders Rugby League
01.2016

Groundsperson

Voyages Ayers Rock Resort
01.2023 - 01.2023
  • Lawn management and irrigation
  • Sprinkler system management
  • Attending to Maintenance requests
  • Mowing lawns and hedges management
  • Traffic Control and initiation

Public Area Attendant

Voyages Ayers Rock Resort
01.2022 - 01.2023
  • Maintaining cleanliness of Public areas
  • Cleansing pool and empty garbage bins
  • Assist in Housekeeping and bed making
  • Cleaning bathrooms and toilets.

Food and Beverage Attendant

TanoaTusitala Hotel
01.2018 - 04.2022
  • Greeted and welcomed guests at Tamarind Restaurant
  • Provided excellent customer service
  • Set table for buffet breakfast, polished cutleries, cleared cutleries and crockeries
  • Reshuffled the cover
  • Topped up the float
  • Took drink and food orders
  • Worked as runner during services
  • Attended to guests’ queries regarding special of the day, diet requirements and special requests
  • Supported bar attendants in pouring wine and serving beers and soft drinks, cocktail preparation.

Presiding Officer

Fiji Elections Office
11.2014 - 01.2018
  • Oversee administration of the Polling Station
  • Seeing that there is no breach in casting of votes under the Electoral Act
  • Being transparent, in decision making towards voters and other election officials
  • Maintain work ethics and ensure that the Code of Conduct is being exercised and accurate in all aspects
  • Respect for the law and neutral without biasness of any political party.

Food and Beverage Attendant

Australian High Commission Residence
01.2018 - 01.2018
  • Met and greeted customers
  • Served ale carte cocktail dinner
  • Provided service to customers to attend to their orders and ensured their satisfaction.

Volunteer

Red Cross
06.2017 - 07.2017
  • Worked as a labor in collaboration with Red Cross Fiji in building homes for the displaced and poorest of the poor

Security Guard

Professional Securities
11.2016 - 12.2016
  • Safeguarded the property of Fiji National University, Ba Campus.

Customer Service Agent

Mind Pearl, Lebara
06.2016 - 08.2016
  • Attended to customer queries regarding mobile network service
  • Marketed mobile credit top up, pre-paid and post-paid plans
  • Processed payments using Debit Cards
  • Contributed to the nomination of three numbers for customers to call for free on a plan in a month unbarred
  • Ported in and ported out numbers to different mobile network (Vodafone, Optus or Telstra)

Cabin Laundry/ Cabin Steward/ Cabin Bar

Captain Cook Cruises, Fiji Limited
01.2013 - 11.2013
  • Washed dirty lines
  • Did stock take of linen and towels
  • Cleaned rooms for guests
  • Helped in the bar during canapés and dinner time - serving soft drinks, pouring wine, processing order from the bar
  • Ensure safety in use for chemicals and knew the right ones surface cleaning.

Takubu House Captain

RatuNavula College
01.2012 - 01.2013

Form Captain

A D Patel College
01.2010 - 01.2011

Education

Biology and Chemistry

the University of the
2016

SIT30616 Certificate III in Hospitality -

Australia-Pacific Training
2018

Fiji Seventh Form Examinations -

A.D Patel College
2015

Certificate of Participation in Advanced Division Science Competition in Form 7 -

2015

Fiji School Leaving Certificate -

Ratu Navula College
2013

5 -

Ratu Navula College
2012

Patel College
2011

Skills

  • Analytical Thinking
  • Microsoft Word
  • Data Entry
  • Recordkeeping
  • Friendly, Positive Attitude
  • Interpersonal Communication
  • Networking
  • Community Outreach
  • Counseling
  • Drug Abuse Prevention
  • Program Planning
  • Referral Coordination
  • Patient Assessment
  • Emotional Awareness
  • Administration and Management
  • Client Needs Assessments
  • Multitasking Abilities
  • Problem-Solving
  • Decision-Making
  • Multitasking
  • Analytical and Critical Thinking
  • Excellent Communication
  • Microsoft Office
  • Organization and Time Management
  • MS Office

Certification

Samisoni Rabuku – ADRA vakaurawai Facilitator (organic farming) Davendra Naidu – Ministry of Agriculture Youth Change for Mental Health – Livai Serukalou ( youth officer) Certificate in Personal Survival Technique- Fiji Maritime Academy august 2014 Certificate in Personal Safety and Social Fiji Maritime Academy August 2014 Certificate in Basic fire Fighting and Control- Togalevu NAVAL base- August 2014 Red Cross Volunteer joined 2020. Volunteer for Ministry of Health and Medical services from November 2019 till March 16th 2022( Peer Educator for Reproductive and Family health Fiji- Ba Subdivision). Psychological First Aid- Empower Pacific- November 2021 Money Minded Program in Financial literacy – ANZ Bank Fiji- March 10 2022. Pre-departure briefings- Ministry of Employment Productivity and Industrial Relations: March 2022. Work zone Traffic Management- Civil Contractors Federation South Australia-10th June 2022.

Affiliations

AHCMOM213 Operate and Maintain Chainsaws- Charles Darwin University Australia-17th February 2023 Multi hire in food and beverage at Outback pioneer hotel and residents Club in Yulara 2022-2023 October 13th.

Languages

Fiji
Native or Bilingual
Hindi
Professional Working

Timeline

Head

Ayers Rock Resort, Voyages Indigenous Tourism Australia, Voyages
01.2023

Groundsperson

Voyages Ayers Rock Resort
01.2023 - 01.2023

Public Area Attendant

Voyages Ayers Rock Resort
01.2022 - 01.2023

Community Health Worker

Ministry Of Health And Medical Services
11.2019 - 03.2022

Housekeeper

Taumeasina Island Resort
02.2018

Australian Pacific Technical College
01.2018

Food and Beverage Attendant

TanoaTusitala Hotel
01.2018 - 04.2022

Food and Beverage Attendant

Australian High Commission Residence
01.2018 - 01.2018

Volunteer

Red Cross
06.2017 - 07.2017

Security Guard

Professional Securities
11.2016 - 12.2016

Customer Service Agent

Mind Pearl, Lebara
06.2016 - 08.2016

President

University of the South Pacific, USP Islanders Rugby League
01.2016

Presiding Officer

Fiji Elections Office
11.2014 - 01.2018

Cabin Laundry/ Cabin Steward/ Cabin Bar

Captain Cook Cruises, Fiji Limited
01.2013 - 11.2013

Takubu House Captain

RatuNavula College
01.2012 - 01.2013

Form Captain

A D Patel College
01.2010 - 01.2011

Biology and Chemistry

the University of the

SIT30616 Certificate III in Hospitality -

Australia-Pacific Training

Fiji Seventh Form Examinations -

A.D Patel College

Certificate of Participation in Advanced Division Science Competition in Form 7 -

Fiji School Leaving Certificate -

Ratu Navula College

5 -

Ratu Navula College

Patel College
Hansel NacanieliRatotoVatuinaruku