Hansi Dharmawardena
Mickleham,VIC
Summary
Dependable professional with well-developed critical thinking, problem-solving, and organizational skills, who would like to work in a retail department store. Exceptional communicator and team player trained in cash register operation and customer service. Goes above and beyond to serve guests and promote loyalty.
Overview
7
7
years of professional experience
Work History
Crew Member
Mcdonalds
Melbourne, Vic
04.2024 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Catering Assistant
Family Business
Mickleham, Vic
01.2018 - Current
- Ensured readiness of ingredients for cooking and serving.
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained top-tier standards in food presentation
- Exhibited exceptional organizational abilities managing numerous projects
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor of Science - Science
Charles Sturt University
Melbourne, VIC10-2027
Certificate IV in Science - Science
TAFE RMIT University
124 La Trobe St, Melbourne VIC 3000, Australia11.2024
High School (Year 12) - Education
Gladstone Park Secondary College
14-36 Taylor Dr, Gladstone Park VIC, Australia 12.2023
Skills
- Decision-Making
- Customer Service
- Cash Handling
- Positive Company Representation
- Time management
- Organised
- Patient care
- Teamwork and Collaboration
- Store maintenance
- Positive and professional
Availability
- weekdays 8am-8pm
- weekends 1pm-8pm
Timeline
Crew Member
Mcdonalds
04.2024 - Current
Catering Assistant
Family Business
01.2018 - Current
Bachelor of Science - Science
Charles Sturt University
Certificate IV in Science - Science
TAFE RMIT University
High School (Year 12) - Education
Gladstone Park Secondary College
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