HANSIKA KOYA
Sydney,Australia
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
Work History
Research Coursework
Macquarie University
03.2026 - Current
- Demonstrated strong interpersonal communication and active listening skills in a fast-paced client-facing environment, directly applicable to supporting psychological service delivery
- Exercised professional judgement and maintained confidentiality when handling sensitive information
- Collaborated effectively within a team to meet deadlines and deliver consistent, high-quality outcomes
- Developed organisational and time-management skills while managing competing priorities under pressure
- Organized and detail-oriented with a strong work ethic.
CREW MEMBER
Mc donalds
07.2025 - Current
- Delivered exceptional customer service in a fast-paced environment.
- Operated kitchen equipment to prepare food and beverages efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer inquiries and concerns promptly and professionally.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Responded quickly in emergency situations; utilized critical thinking skills while providing appropriate interventions.
Education
Bachelor of Science - Psychology And Business
Macquarie University
SydneySkills
- Team collaboration
- Problem solving
- research management
- psychological research methods
- cognitive research
- Time management
- Effective communication
- Conflict resolution
- Cash handling
- Critical thinking
- Food safety
- Customer engagement
- Order management
- Order delivery practices
- Drive-thru operations
- Taking orders
- Food running
- Point-of-sale transactions
- Supplies monitoring and restocking
- Safety
- Reliability and punctuality
- Complex Problem-solving
- Clear communication
- Self-discipline
- Leadership qualities
- Willingness to learn
- Point of sale operation
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
Languages
English
Hindi
Telugu
Timeline
Research Coursework
Macquarie University
03.2026 - Current
CREW MEMBER
Mc donalds
07.2025 - Current
Bachelor of Science - Psychology And Business
Macquarie University