Han Su
Panorama,SA
Summary
Versatile professional with expertise in customer service, welding safety, and operational efficiency. Proven success in enhancing customer satisfaction through timely deliveries at DoorDash and exceptional service at Citi Zen Restaurant. Skilled in food hygiene, plumbing repairs, and quality control, contributing to operational excellence and improved customer communication. Reliable driver with a strong record in route optimization, accurate record-keeping, and on-time deliveries. Excels in time management and problem-solving in high-pressure environments, consistently exceeding performance expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral demand, and written instructions and used GPS technology to make deliveries.
Restaurant Server
Citi Zen Restaurant
04.2021 - 08.2024
- Cultivated warm relationships with regular customers.
- Maintains clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink and food orders.
- Profession knowledge of food hygiene and safety.
- Manual handling with good hygiene details.
Restaurant Server
Great River BBQ
07.2016 - 12.2021
- Manual handling of burning item.
- Profession knowledge of fire safety.
- Assist of cookery
Education
Certificate III - Aged And Disability Care
Allstaff Training
Adelaide, SA11-2024
Short-course Completed - Coffee Academic
TAFE SA
SA04-2024
Certificate II - Plumbing
TAFE SA
SA11-2023
High School Diploma -
Blackwood High-school
Adelaide, SA11-2020
Skills
- Valid Driver's license
- Welding safety procedures
- Pipe welding
- Plumbing repairs
Customer service
- Food hygiene
- Coffee making
- Cooking assistance
- Quality control
- Customer communicate
Certification
- Certified Pipe Welder - Tafe SA
- Certified Doordash Deliver - DoorDash
Fluent in Mandarin and Henan dialect; With a deep understanding of Northern Chinese culture.
I am s native Chinese speaker, can speaking Mandarin and Henan dialect in nature without any problem. I have a deep understanding of Northern-Chinese culture, strong analyser of behaviour and attitude of Northern-Chinese people. deeply understand the philosophy system of Confucianism, Buddhism, and Taoism, able to deal with basic occultism.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Interests
- Hiking
- Dancing (Provincial Children's Latin Dance Champion and International Children's Latin Dance Silver Medalist)
- Traditional Chinese Martial Arts
- Growing herbs, vegetables, or fruits in home gardens
- Basic cooking of Chinese food
- Swimming
Timeline
Delivery Driver
DoorDash
09.2024 - Current
Restaurant Server
Citi Zen Restaurant
04.2021 - 08.2024
Restaurant Server
Great River BBQ
07.2016 - 12.2021
- Certified Pipe Welder - Tafe SA
- Certified Doordash Deliver - DoorDash
Certificate III - Aged And Disability Care
Allstaff Training
Short-course Completed - Coffee Academic
TAFE SA
Certificate II - Plumbing
TAFE SA
High School Diploma -
Blackwood High-school
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