Han Thi Swe Naing

· Communicate with the vendors, Google, Juniper, etc for product updates

· Design EDM, education and corporate catalogues

· Analyse the click and unsubscribed rates on EDM

· Review the EDM with the highest click rate for future EDM designs

· Analyse data related to sessions, pageviews, average session duration, bounce rate, SEO score and Readability analysis results on an wordpress site and ecommerce sites

· Regularly update Website landing pages on wordpress and ecommerce based on the data collected

· Analyse Pipedrive data to assess deal conversion, average value of won deals to forecast revenues and restructure strategies to improve sales performance

· Report the data in the team meeting and review the team performance continuously

· Work with team in an agile environment

· Redefine business requirements with the team through data, design, develop and test new solutions

· Help seniors to use technology in daily environment

· Guide the way to solve challenges in using technology to be connected within the community

· Edit content for the website, aligning with data from analysis tools

· Update youtube videos, analyse the number of viewers and reassess the processes

· Design Newsletters, email campaigns and articles

· Analyse click and unsubscribed rates

· Analyse recorded feedbacks in SendinBlue to enhance sales’ performance

· Attend email queues in HelpScout and provide timely solutions

· Organise product demo sessions and review number of customers won through demo sessions

· Answer the enquiry calls from the family

· Liaise with multiple stakeholders

· Arrange follow-up appointments

· Advocate on behalf of the client

· Work under pressure with proper planning and good time management

· Handle complaints from the client

• Paired with an IT professional in the industry
• Gain insight and explore different career options related to the degree and interests
• Improve confidence and motivation for future career
• Expand professional network