Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Han Yang Tan

Melbourne,VIC

Summary

Customer-focused individual with a genuine passion for technology and a keen interest in Apple products. Proven ability to communicate complex technical information to diverse clientele, ensuring they can make informed decisions tailored to their needs. Demonstrates excellent problem-solving skills, consistently providing swift and efficient resolutions to user issues. Eager to join the Apple Store team, where my adaptability, product knowledge, and strong interpersonal skills can enhance the overall customer experience and maintain the high standards of service that Apple is renowned for.

Overview

2
2
years of professional experience

Work History

Intern

Boardroom Share Registrar
01.2023 - 02.2023
  • Conducted comprehensive problem analysis, collaborating with cross-functional teams to devise effective solutions.
  • Streamlined organizational systems by categorizing and managing files, spreadsheets, and detailed reports.
  • Executed in-depth research tasks, consolidated key data, and consistently delivered reports on schedule.
  • Crafted and curated project presentations and detailed documentation to support and enhance senior staff decision-making.

Server

The Ice Cream Bar
12.2020 - 05.2021
  • Regularly engaged with a diverse clientele, ensuring prompt service and satisfaction by understanding and catering to specific preferences and dietary needs.
  • Worked efficiently in a team-oriented environment, often coordinating with a crew of 3-5 individuals during peak hours to ensure seamless service.
  • Addressed and resolved any customer grievances or complaints, always prioritizing their satisfaction and maintaining the shop's reputation.

Education

Bachelors of Business - Economics

Monash University
Melbourne, VIC
12.2023

Skills

  • Team Collaboration
  • Microsoft Office Suite
  • Client Relationships
  • Adaptability
  • Time management
  • Statistical Data Gathering

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Malay
Professional Working
Chinese (Cantonese)
Elementary

Timeline

Intern

Boardroom Share Registrar
01.2023 - 02.2023

Server

The Ice Cream Bar
12.2020 - 05.2021

Bachelors of Business - Economics

Monash University
Han Yang Tan