Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hao Yu

Hao Yu

Canterbury,NSW

Summary

Dynamic and results-driven professional with experience at PY Green Health Ltd. Skilled in safe driving and route planning, I excelled in optimizing delivery schedules and enhancing customer relationships. Proven ability to manage inventory and conduct stock audits, ensuring compliance and efficiency in operations. Committed to maintaining high safety standards.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in customer data analytics role.

Offering strong organizational skills and positive attitude, eager to develop and excel in this environment. Delivers understanding of inventory processes and possesses ability to handle stock organization and replenishment. Ready to use and develop skills in stock management and organization in role relevant to inventory systems.

Overview

3
3
years of professional experience

Work History

Sales Associate

PY Green Health Ltd.
Greenacre, NSW
12.2021 - 02.2025
  • Managed inventory levels to ensure product availability and minimize stock shortages.
  • Developed strong customer relationships through personalized service and effective communication.
  • Analyzed sales data to identify trends and optimize product placement on the sales floor.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Implemented strategies to enhance store presentation, leading to improved customer experience.
  • Increased company sales on eBay by 87%.

Stock Assistant

PY Green Health Ltd.
Greenacre, NSW
12.2021 - 02.2025
  • Managed inventory control processes to maintain optimal stock levels and ensure product availability.
  • Coordinated receipt and organization of incoming products, ensuring compliance with safety and quality standards.
  • Conducted regular stock audits to identify discrepancies and implement corrective actions for accuracy.
  • Trained new staff on warehouse operations, enhancing team efficiency and adherence to protocols.
  • Managed end-to-end order fulfillment using a proprietary inventory system, including accurate picking, packing, scanning, and dispatching of goods.
  • Contributed to online sales by managing and updating product listings on the company's eBay store.
  • Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
  • Audited inventory of over 90 categories and valued $2,000,000 annually and reported to management team with data analytics.

Pickup and Delivery Driver

PY Green Health Ltd.
Greenacre, NSW
12.2021 - 02.2025
  • Coordinated pickup and deliver schedules to optimize route efficiency and reduce delivery times.
  • Maintained accurate records of deliveries and pickups, ensuring compliance with regulatory standards.
  • Resolved customer inquiries related to delivery status, enhancing client relationships through effective communication.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Fostered positive working relationships with regular customers.

Education

Accounting And Finance

Western Sydney University
Sydney, New South Wales, NSW
05-2026

Diploma of Education - Accounting And Finance

Australian National Institute of Management And Commerce
South Eveleigh, NSW
03-2017

Skills

Time management

Microsoft Excel

Stock auditing

Route planning

Shipping and receiving

Inventory analysis

Teamwork and collaboration

Multi-tasking strength

Problem-solving skills

Languages

English
Full Professional
Chinese
Native or Bilingual

Timeline

Stock Assistant

PY Green Health Ltd.
12.2021 - 02.2025

Pickup and Delivery Driver

PY Green Health Ltd.
12.2021 - 02.2025

Sales Associate

PY Green Health Ltd.
12.2021 - 02.2025

Accounting And Finance

Western Sydney University

Diploma of Education - Accounting And Finance

Australian National Institute of Management And Commerce
Hao Yu