Natthaphon Thammavong (NAM)

• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained 20 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Implemented drink prep procedures that significantly reduced wasted stock.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

- Support day-to-day store operations across multiple departments

- Restock shelves and maintain proper product rotation

- Monitor and manage stock levels to prevent shortages or overstock

- Perform accurate stocktakes and inventory counts

- Identify damaged or expired products and remove them promptly

- Equipment handling pallet jacks, trolleys, scanners

• Refill/restock/reading dockets
• Excellent Coffee/cocktail/wines skills

• Customer service and dealing with the guest

• Assisted and respond to customers with specific sizes, prices, needs, inquiries
• Updated price tags,specials,deals,season
• Restock shelve/merchandise, general housekeeping