Haopeng Wang
Taylors Lakes,VIC
Summary
Adept at enhancing customer experiences as demonstrated at Dumpling Plus, I excel in fast-paced environments, showcasing strong stress tolerance and teamwork. Skilled in returns processing and coffee machine operation, my background elevates service standards through effective communication and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Cashier
Dryclean shop
Hawthorn, VIC
11.2023 - 05.2024
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Waiter
Dumpling Plus(Chinese Restaurant)
Taylors Lakes, Vic
09.2021 - 12.2022
- Greeted guests and answered questions about menu items.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Provide excellent customer service and assist in solving customer problems
- Be familiar with shop hygiene and safety practices
Education
Some College (No Degree) -
High School Degree
Melbourne, VICSkills
- Returns processing
- Product restocking
- Issue resolution
- Adapt to a fast-paced working environment with strong stress tolerance
- Good communication skills and teamwork spirit
- Strong interest in milk tea and beverage production
- Previous experience of using a coffee machine, can quickly become proficient in using a coffee machine
Languages
Chinese (Mandarin)
Full Professional
English
Full Professional
self-esteem
- I am cheerful, responsible, conscientious and down-to-earth, able to learn new skills quickly. I love to communicate with people, have a good sense of service, able to cooperate positively in the team and quickly integrate into the working environment.
Timeline
Cashier
Dryclean shop
11.2023 - 05.2024
Waiter
Dumpling Plus(Chinese Restaurant)
09.2021 - 12.2022
Some College (No Degree) -
High School Degree
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