Haoran Sha
Perth,WA
Summary
I am a master's student with work experience. I thrive in fast-paced environments where innovation and adaptability are crucial. Collaborating with diverse teams, I consistently deliver on complex projects.
Overview
2
2
years of professional experience
Work History
Manager
Chaffic Northbridge
11.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Cashier/Kitchen Hand
TOKYO BENTO
04.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Master of Strategic Communication -
The University of Western Australia
Perth, WA07.2024
Bachelor of Communications -
Curtin University
Perth, WA11.2022
Skills
- Leadership: Supervise work and conduct training
- Communication: Ability to communicate with customers and quickly understand their demands
- Social Media Platforms: Skilled in operating social media platforms, eg WeChat, Xiaohongshu, TikTok, etc
- Office Technology Software: Proficiency in using series of software eg Pr, Ps, Adobe, Canvas, etc
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Manager
Chaffic Northbridge
11.2022 - Current
Cashier/Kitchen Hand
TOKYO BENTO
04.2021 - 12.2022
Master of Strategic Communication -
The University of Western Australia
Bachelor of Communications -
Curtin University
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