Casper (Haoyi) Zhang
Melbourne,Australia
Summary
Passionate and versatile sales professional with a unique blend of experience in teaching, fashion design, and psychology. I bring a creative and empathetic approach to sales, drawing on my background in fashion to understand aesthetics and trends, and my psychology training to connect with clients on a deeper level. My teaching experience has honed my communication skills, allowing me to clearly articulate product benefits and build trust with customers. I thrive on creating personalized solutions that resonate with clients, and I’m committed to helping them find what truly meets their needs. Whether guiding a classroom or closing a sale, I believe in the power of connection and the impact of tailored, thoughtful service. My availability during week day is flexible, available in both weekends and most public holidays.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate (Armani Jeans) & (CDG)
Club 21
01.2018 - 06.2018
- Operated within a customer service role, consistently providing exceptional service and ensuring customer satisfaction
- Demonstrated effective selling skills, successfully driving commercial outcomes and meeting sales targets
- Actively participated in and contributed to team efforts, fostering a collaborative and supportive work environment
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained an open mindset and curiosity, seeking to understand diverse perspectives, listening without judgment, and acting on varied viewpoints
- Exhibited strong communication and problem-solving skills, effectively addressing customer inquiries and resolving issues
Sales Associate
Jadorn
07.2018 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
ELICOS Teacher
ILSC Education Group
06.2023 - 04.2024
- Leveraged multimedia resources such as videos, podcasts, and interactive simulations to create dynamic and engaging learning experiences
- Conducted regular assessments and revisions of digital materials based on student feedback and evolving language acquisition trends
- Developed strong relationships with students, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
ELICOS Teacher
Discover English
08.2022 - 04.2023
- Provide optimal instruction and academic support to students
- Maintain and organize files and documentation of each student's progress
- Promote individualism as well as class unity
- Plan group work to encourage team-building skills
- Follow school policies and regulations regarding safety at all times
- Encourage student engagement and meaningful class discussions
- Attend workshops and classes to further my professional skills
Education
Bachelor of Arts - psychology
Monash University
09.2024
Diploma in Fashion Design -
Nanyang Academy Of Fine Arts
07.2022
CELTA -
Cambridge Cert. in English Language Teaching to Adults
06.2021
GCE O level -
Punggol Secondary School
12.2017
Skills
- Microsoft Excel
- Microsoft Office
- Google Drive
- Sharepoint
- Ability to Work in a Team
- Communication
- Adaptability
- Detail Oriented
Languages
English
Chinese
Personal Information
- Date of Birth: 07/28/01
- Nationality: Chinese
Certification
- Car License - 4 years
- TESOL Certified
Timeline
ELICOS Teacher
ILSC Education Group
06.2023 - 04.2024
ELICOS Teacher
Discover English
08.2022 - 04.2023
Sales Associate
Jadorn
07.2018 - 11.2018
Sales Associate (Armani Jeans) & (CDG)
Club 21
01.2018 - 06.2018
Bachelor of Arts - psychology
Monash University
Diploma in Fashion Design -
Nanyang Academy Of Fine Arts
CELTA -
Cambridge Cert. in English Language Teaching to Adults
GCE O level -
Punggol Secondary School
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