HAPPI NGUYEN
Melbourne,VIC
Summary
High-energy Waitress skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress Trainee
Holmesglen Institute
Glen Waverley Campus , VIC
2023.07 - Current
- Greeted customers and provided menus.
- Provided excellent customer service during meal times.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Maintained a professional attitude while working in a fast-paced environment.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Garnished dishes and beverages to serve visually appealing menu items.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Prepared and served hot or cold beverages.
- .............
Kitchen Hand
Uncle Leo's Pizzeria
Melbourne , VIC
2023.10 - 2023.12
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Operated dishwashers to sanitize dishes and silverware.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- ........................
Education
High School Diploma -
Holmesglen Institute
Glen Waverley, VIC2027-06
Skills
- Menu knowledge
- Order Taking
- Food presentation
- Handling Complaints
- Table Setting
- Wine pairing
- Food Running
- Beverage Preparation
- Coffee expertise
- POS Systems
- Espresso machine operation
- Safe Food Handling
- Liquor, wine, and food service
- Quality Control
Certification
Certificate of Completion about Responsible Service of Alcohol Program
Timeline
Kitchen Hand
Uncle Leo's Pizzeria
2023.10 - 2023.12
Waitress Trainee
Holmesglen Institute
2023.07 - Current
High School Diploma -
Holmesglen Institute
Certificate of Completion about Responsible Service of Alcohol Program
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