Harata Bateman
Brisbane
Summary
A dynamic professional with a proven track record at Superior Food Services, adept in data management and fostering team unity. Excelled in enhancing operational efficiency and inventory accuracy, demonstrating a keen ability to maintain meticulous records and promote a positive, productive workplace. Achieved significant improvements in process optimization and employee performance through effective leadership and innovative strategies.
Overview
3
3
years of professional experience
Work History
Office Clerk
Superior Food Services
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Handled incoming business and client requests for information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Inventory Coordinator
Superior Food Services
06.2022 - Current
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Performed full inventory counts every Number days.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
- Collaborated with sales and production teams to forecast demand accurately and maintain optimal inventory levels.
- Developed comprehensive reports for management, highlighting inventory levels, trends, and areas of concern.
- Managed all related documentation and records for department.
- Completed physical inventory counts each month.
Picker Packer
Superior Food Services
03.2022 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
- Picked and packed order items.
Pick Supervisor
Superior Food Services
08.2022 - Current
- Collaborated with cross-functional teams to optimize warehouse logistics and achieve operational excellence.
- Conducted regular safety inspections within the pick area, addressing potential hazards proactively to maintain a safe working environment for all employees.
- Promoted a culture of continuous improvement by encouraging employee suggestions for process enhancements.
- Implemented automation technologies to reduce manual labor requirements while maintaining high levels of accuracy in picking tasks.
- Reduced order processing time with thorough staff training on best practices in pick operations.
- Improved employee performance through regular reviews, feedback sessions, and tailored coaching programs.
- Ensured accuracy in order fulfillment by conducting routine audits of picked items before shipping.
- Implemented real-time tracking systems to monitor order status throughout the entire pick process, ensuring transparency and accountability.
- Enhanced warehouse efficiency by implementing innovative inventory management systems.
- Minimized product damage during the picking process by enforcing strict handling guidelines and safety protocols.
- Established strong relationships with vendors to secure timely delivery of materials required for daily operations.
- Increased worker productivity with efficient scheduling, task allocation, and performance monitoring systems.
- Coordinated closely with the shipping department to ensure seamless handoff of orders for prompt dispatching.
- Developed comprehensive contingency plans in case of system failures or unexpected disruptions to minimize downtime and maintain smooth operations at all times.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
Ngaruawahia High School
Ngaruawahia, NZ2008
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- File organization
- Inventory control
- Word processing
- Workforce management
- Professional and mature
- Office administration
- Document scanning
- Schedule management
- Database entry
- Customer relationship management (CRM)
- Staff management
- Document management
- Digital archiving
- Scanning and copying
- Time management
- Clerical support
Timeline
Pick Supervisor
Superior Food Services
08.2022 - Current
Inventory Coordinator
Superior Food Services
06.2022 - Current
Picker Packer
Superior Food Services
03.2022 - Current
Office Clerk
Superior Food Services
Ngaruawahia High School
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