Hardeep Kaur
Cranbourne,Australia
Summary
Talented Account Clerk with success cultivating effective working relationships with outside departments and finance team along with qualification. Highly accurate and productive professional along with previous experience in invoice handling and administrative work.
Overview
6
6
years of professional experience
Work History
Receptionist
Regis
01.2023 - Current
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Administration/ Finance Assistant
Nyrstar
03.2022 - 10.2022
- Improved invoice processing efficiency by implementing an organized filing system and streamlining data entry tasks.
- Reduced invoice discrepancies by thoroughly reviewing purchase orders, contracts, and receipts before billing clients.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.
- Supported the accounts receivable team in expediting payments through timely follow-ups on outstanding invoices.
Customer Service Representative / Covid 19 Screene
Mercy Hospital
01.2021 - 12.2021
- Improved patient screening efficiency by implementing a streamlined COVID-19 testing process.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Minimized wait times for patients by coordinating with healthcare professionals to optimize the flow of traffic during screenings.
- Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
Customer Service Representative
Subway
08.2018 - 12.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelors In Accounting -
Holmes Institute
Melbourne 11.2021
Certificate 3 In Individual Support -
Arizona College
2022
Graduate Diploma In Early Childhood Education -
Victoria University
Melbourne, VIC04.2023
Diploma In Community Services -
Australian Sovereign College
Hobart 02.2023
Skills
- Interpersonal skills
- Communication skills
- Meeting Coordination
- Database Maintenance
- Data Entry
- Financial record keeping
- Invoice Processing
Timeline
Receptionist
Regis
01.2023 - Current
Administration/ Finance Assistant
Nyrstar
03.2022 - 10.2022
Customer Service Representative / Covid 19 Screene
Mercy Hospital
01.2021 - 12.2021
Customer Service Representative
Subway
08.2018 - 12.2020
Bachelors In Accounting -
Holmes Institute
Certificate 3 In Individual Support -
Arizona College
Graduate Diploma In Early Childhood Education -
Victoria University
Diploma In Community Services -
Australian Sovereign College
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