Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hardeep Singh

Newton,South Australia

Summary

Currently I am working as a Store Manager in Optus Retail store Salisbury. I was working as an Electrician with Blue Beacon Company (India). I was doing house hold electrician works as well as commercial building wiring works, fault finding and fixing, fixing lights, conduit and wiring, doing electrical connections.

Reliable as an electrician with background in electrical wiring, installation and repair. Skilled in diagnosing and resolving complex electrical issues with swiftness and accuracy. Reliable and committed to delivering highest standards of safety and quality.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level electrical apprenticeship position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Retail Store Manager

Optus Retail
07.2022 - Current
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised guests at front counter, answering questions regarding products.

Team Leader

Mushroom Networks
04.2020 - 06.2022
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

High School Diploma -

Rayat Institute of Engineering And IT
Roopnagar
02.2014

No Degree - Science Education

GMSSS Sector 40B
Chandigarh
03.2009

Skills

  • Reporting familiarity
  • Team Development
  • Budget Control
  • Stockroom Management
  • Business Leadership
  • Needs Assessment
  • Supplier Communication
  • Sales Strategies
  • Friendly and Positive

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Retail Store Manager

Optus Retail
07.2022 - Current

Team Leader

Mushroom Networks
04.2020 - 06.2022

High School Diploma -

Rayat Institute of Engineering And IT

No Degree - Science Education

GMSSS Sector 40B

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Hardeep Singh