Hardeep SINGH

. Creating a simple and extraordinary customer experience across all interactions over multiple communication channels: voice, live chat etc.

• Demonstrating a strong sense of ownership of issues/scenarios presented day to day, managing them through to completion within designated timeframes

• Identifying and effectively managing a customer’s issue through to an agreed resolution.

• Authorizing petrol through POS.

• To handle cash and know your stuff by promoting monthly specials and products.

• Receive and process payments for petrol, food, other retail goods.

• Handle cash wisely and end up with a proper Float summary.

• Expertly handle customer inquiries and resolve issues to ensure satisfaction
• Collaborate with team members to achieve operational goals and provide exceptional service
• Preparing food items, such as burgers, fries, and sandwiches, according to company standards
• Operating cash registers and handling transactions accurately and efficiently
• Delivering gold standard food and beverages to our customers.

• Exceeded goals through effective task prioritization and great work ethic
• Transported and loaded harvested items into delivery trucks
• Assisted with maintenance and installation of irrigation equipment
• Communicated with coworkers and management to report challenges.

• Delivered products to various locations throughout the city with accuracy and efficiency while adhering to all safety regulations
• Utilized relevant map programs and GPS systems to navigate routes
• Managed delivery pickups in-store using handheld device
• Read maps and followed written and verbal geographic directions
• Verified items and model numbers to match products on invoice with quantities loaded.

• Proven track record of quickly identifying and resolving technical issues under pressure
• Strong ability to troubleshoot hardware and software problems efficiently
• Exceptional communication skills in coordinating with team to troubleshoot issues effectively
• Skilled in analyzing complex problems and developing innovative solutions
• Collaborated with cross-functional teams to troubleshoot and resolve data-related issues efficiently.

• Troubleshooting technical issues to minimize downtime and optimize system performance
• Collaborated with cross-functional teams to implement IT solutions for business needs
• Maintained hardware and software inventory, ensuring smooth operation and compliance.