Shivika Dhiman
Beveridge,VIC
Summary
High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
Cemix
Melbourne , Vic
11.2024 - Current
- Managed office correspondence and maintained organized filing systems.
- Coordinated schedules and arranged meetings for team members and management.
- Assisted in the preparation of reports and presentations for client meetings.
HSK supervisor
Facilinet Building Maintenance PTY LTD
Melbourne, Vic
11.2023 - 10.2024
- Supervised daily cleaning operations for commercial properties.
- Trained new staff on cleaning procedures and safety protocols.
- Coordinated schedules to ensure adequate staffing for client needs.
- Conducted quality inspections to maintain service standards.
- Monitored inventory levels of cleaning supplies and equipment.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
Education
Bachelor of Hospitality Management - Hospitality
Cornell Institute of Training
Melbourne , Vic 05.2024 - 08.2025
Skills
- Customer service
- Team building
- Office management
- Report preparation
- Accounting support
- Staff training
- Inventory management
- Account reconciliation
- Data entry
- Guest relations
- Language proficiency
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
References
References available upon request.
Timeline
Administrative Assistant
Cemix
11.2024 - Current
Bachelor of Hospitality Management - Hospitality
Cornell Institute of Training
05.2024 - 08.2025
HSK supervisor
Facilinet Building Maintenance PTY LTD
11.2023 - 10.2024