Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Bartender
Hargun Singh Arora

Hargun Singh Arora

Bayswater,WA

Summary

Restaurant Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around country. Driven to raise standards for fine dining and all aspects of guest relations.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Korma Indian Restaurant
05.2022 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Prepared for and executed new menu implementations.

Restaurant Manager

2 Fat Indians Restaurant
02.2021 - 03.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Controlled purchases and inventory by negotiating prices and contracts with over 8 vendors.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Restaurant Supervisor

2 Fat Indians Restaurant
07.2019 - 02.2021
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Organized implementation of new banners, displays, and menus.
  • Coordinated efforts of assigned teams with focus on productivity, efficiency and achieving top customer experience.

Apprentice Chef

Blend Cafe
07.2020 - 09.2020
  • Set up food stations by following chef's orders.
  • Maintained well-organized mise en place to keep work consistent.
  • Prepared cooking ingredients for chef.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Performed other tasks as assigned by sous chef or chef
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Cleaned kitchen counters, refrigerators and freezers.
  • Assisted with routine stock rotation to keep ingredients fresh.
  • Rotated food regularly, removing outdated items for proper disposal.
  • Learned specific cutting techniques for chopping vegetables and fresh spices.
  • Obtained fresh, local ingredients to lower grocery costs.

Bartender

2 Fat Indians Restaurant
03.2018 - 07.2019
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Restaurant Crew Member

2 Fat Indians Restaurant
11.2017 - 03.2018
  • Maintained composure and work quality while under stress.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.

Front End Associate

Khansama Indian Restaurant
08.2016 - 10.2017
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Bar Service All Rounder

Starker Bistro Bar & Music
09.2016 - 09.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Diploma in Hospitality - Hospitality

Stanley College
Perth, WA
12.2021

Certificate IV - Cookery

Stanley College
Perth, WA
11.2021

Certificate III - Cookery

Stanley College
Perth, WA
04.2021

Bachelor of Business in Hospitality & Tourism Mgt - Hospitality

Murdoch University
Perth, WA
07.2018

Diploma in Hospitality Management - Hospitality

STEi Institute
Singapore
07.2017

Skills

  • Menu Pricing and Writing
  • Money Handling
  • Managing Deliveries
  • Supply Ordering and Management
  • Front of House Management
  • Staffing and Sales Reporting
  • Safe Food Handling Practices
  • Community Events
  • Suggestive Selling

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Additional Information

References:


Mr. Aman Gujral

Operations Manager

Korma Indian Restaurant

0488 883 030



Mr. Aksh Thind

Chef

2 Fat Indians

0426 020 002



Ms. Divya Sharma

Team Leader

Novotel Perth Langley

0424 128 397

Timeline

Restaurant Manager

Korma Indian Restaurant
05.2022 - Current

Restaurant Manager

2 Fat Indians Restaurant
02.2021 - 03.2022

Apprentice Chef

Blend Cafe
07.2020 - 09.2020

Restaurant Supervisor

2 Fat Indians Restaurant
07.2019 - 02.2021

Bartender

2 Fat Indians Restaurant
03.2018 - 07.2019

Restaurant Crew Member

2 Fat Indians Restaurant
11.2017 - 03.2018

Bar Service All Rounder

Starker Bistro Bar & Music
09.2016 - 09.2017

Front End Associate

Khansama Indian Restaurant
08.2016 - 10.2017

Diploma in Hospitality - Hospitality

Stanley College

Certificate IV - Cookery

Stanley College

Certificate III - Cookery

Stanley College

Bachelor of Business in Hospitality & Tourism Mgt - Hospitality

Murdoch University

Diploma in Hospitality Management - Hospitality

STEi Institute

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