Hari Krishna Surivi
Bassendean,Australia
Summary
I am a Microsoft and Cisco Certified Collaboration and Network specialist with over 15 years of experience in Networks, Security, and IP Telephony. I am skilled in Solution Design, Implementation of Network and Unified Communications solutions using Cisco, Azure, Microsoft 365 Services, 3CX, Avaya, Oracle & Audio Code SBC’s and worked with Palo Alto, ASA firewalls along with Riverbed and F5. Managed relationships with different teams and Partners to achieve business outcomes. Monitored performance to ensure compliance with agreed standards, utilized project management techniques in the execution of projects and tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cloud Collaboration Consultant
Bankwest
11.2016 - Current
- I Designed, implemented and managed Voice and Videos solution using Cisco unified Communications Manager suite for 100 branches
- Prepared the business case for Data, Telephony and Video migration from on prem to Microsoft 365 after it has been approved by Senior Management, Cloud Council and Architectural group. I worked with multiple teams and prepared a design document and implemented the Solutions and migrated all the branches from Cisco to Microsoft Teams.
- With the experience of Cisco ASA, Palo Alto and Checkpoint Firewalls, Riverbeds, F5, Cisco Routers and switches, I worked with Network & Perimeter Security and made changes to firewalls, Riverbed and F5 and completed the Projects on Telephony integrations with Microsoft Teams, Avaya and Faxing using Right fax
Senior Network Engineer
Department of Parks and Wildlife
07.2015 - 10.2016
- Configured the Next Generation Palo Alto firewalls and as per the company policies I have written security policies on Palo alto to restrict and filter the traffic using App-ID, Content- ID, user-ID, Vulnerability, Threat- ID and URL filtering
- Managed the Layer-2 and Layer-3 infrastructure, that include configuring and troubleshooting OSPF, EIGRP, static routing protocols, Vlan’s, STP
- Managed the VOIP infrastructure that include upgrade and applying Device packs to CUCM 9.0, Cisco Unity and Attendant Console
- Configured and Integrated Cisco Telepresence MCU over SIP trunk for Video Conferencing.
- Integrated Skype for Business over SIP Trunk
- Configured the Head office CUBE to act as Centralised CUBE and increased the number of SIP channels to 90, and then migrated Branch office SIP connections on to Head office CUBE
- Installed, configured 3CX VOIP phone system and setup 4 regional sites on 3CX phone system and integrated 3CX phone system with CUCM over SIP Trunk
- I have setup monitoring of the Firewall, Routers, Switches and VOIP servers using PRTG
Senior Network and Telecommunications Engineer
Department of Agriculture and Food – WA
09.2014 - 06.2015
- I made change to the existing Routers and Switches, and installed and configured Voice infrastructure that include:
- Configuring OSPF Areas, Stubs, summarization and redistributed EIGRP, RIP, Static routing protocols into OSPF
- Configuring Multihoming on two ASR’s with two different ISP’s by using Local Preference and As-path in BGP.
- Configured Port Channels on Access, distribution and Core layer Switches.
- Configured routing, Vlans, QOS on the Core switches 6509 and the Core switches are on VSS
- At Head office, I Installed and Configured two 3945 SIP routers (one in Fujitsu Data Centre and other in South Perth Office) as CUBE with a total of 90 channels in Active/Standby mode with Telstra
- Installed, configured and integrated cluster of Cisco Unified Communication Manger 10.0, Cisco Unity, Cisco UCCX, Cisco IM&P and Cisco unified Attendant Console Advance Server
- I had setup a total of 11 Remotes sites for VOIP and all these remote sites use the WAN and dial out through the 90 SIP channels at Head office.
- Configured and integrated Cisco Telepresence MCU for Video conferencing
- Integrated Skype for Business over SIP Trunk
- Used Solarwinds to Monitor the Routers, Switches, CUCM and CUBE
Network Engineer
Curtin University of Technology – Perth
08.2013 - 06.2014
- Configuration of Cisco Unified Communications Manager 9.0 on UCS
- Configuration of UCCX scripts on the Cisco Unified Contact Centre
- Adding the regional sites to the IP telephony network, managing and troubleshooting the Cisco Communications Manager, Cisco CUBE, Unity, UCCX and Cisco IM & P.
- Managed Cisco Telepresence MCU for Video conference and used Cisco Jabber Video as end user client
- Managing the Routers and Switches
Network Engineer
NRW Holdings Ltd. - Perth
07.2012 - 03.2013
- Installation and configuration of Cisco Unified Communications Manager 8.3 on UCS and Managed Cisco Telepresence MCU for Video conference.
- Remote site IP Telephony and LAN Setup
- Configured the Nexus 7000 series Switches at the Head Office.
- Configuration of site to site QOS policy as per the site requirements
- Remote site visits for hardware installations and testing
Senior System Admin
JDA Software Limited
06.2009 - 04.2012
- 2nd level support for all the IP Telephony Products
- Planning, Installation and Troubleshooting of IP Telephony Products
- Effective Documents of the IPT Products
- Handing over the installed IPT system to 1st Level support staff for effective monitoring and basic troubleshooting.
Network Engineer - IPT
CSC – Australia
01.2008 - 03.2009
- Implement the solution designed by consultants which include Callmanager and Unity installations
- Adds, moves and changes on the IPT network with Ravensthorpe, Alcoa, CSC – Perth and Water Corporation in Perth.
- Monitoring the Helpdesk for work orders or any trouble tickets and completing them or extending the date of completion by contacting client.
- Regularly updating the management staff about any changes to be brought into the system
Senior Systems Engineer
Commander Australia
07.2006 - 12.2008
- Providing support to Client‘s (Fortescue Metals, Mitchell West, Immersive Technologies) Network which include wide variety of Switches and Routers.
- Planned, designed, and successfully implemented the projects that include Routing, Switching along with VOIP.
- Efficient documentation on implemented projects.
- Reporting Scope changes to Project Manager.
- Reporting the risks and contingency plans to management to mitigate the similar risks in future.
- Management of the project within the schedule dates.
Education
Master of Computer Science -
Edith Cowan University
Perth, Western AustraliaBachelor of Technology - Computer Science and Information Technology
Jawaharlal Nehru Technology University
Skills
- Multiple Cisco products that include Cisco Unified Communications Manager solution, Cisco Routing with OSPF, BGP, SD-WAN, MPLS solution, Cisco ISE Avaya Aura Integrations, Microsoft 365 Services that include Microsoft Teams Direct routing, Microsoft Teams Operator Connect, Azure, Entra ID, Intune and Oracle Session Border Controller Riverbed, F5, Firewalls that include Palo Alto, Cisco ASA and Checkpoint
Certification
- Cisco Certified Network Professional (CCNP)- Collaboration
- Microsoft Collaboration Communications Systems Engineering
- Microsoft Certified Power BI Analyst
Timeline
Cloud Collaboration Consultant
Bankwest
11.2016 - Current
Senior Network Engineer
Department of Parks and Wildlife
07.2015 - 10.2016
Senior Network and Telecommunications Engineer
Department of Agriculture and Food – WA
09.2014 - 06.2015
Network Engineer
Curtin University of Technology – Perth
08.2013 - 06.2014
Network Engineer
NRW Holdings Ltd. - Perth
07.2012 - 03.2013
Senior System Admin
JDA Software Limited
06.2009 - 04.2012
Network Engineer - IPT
CSC – Australia
01.2008 - 03.2009
Senior Systems Engineer
Commander Australia
07.2006 - 12.2008
Bachelor of Technology - Computer Science and Information Technology
Jawaharlal Nehru Technology University
Master of Computer Science -
Edith Cowan University
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