~18 years of experience in QA, automation, and testing across web, mobile (native and React Native), and desktop applications.
Proven track record of leading and mentoring cross-functional, geographically distributed QA teams.
Skilled in test strategy design, QA process optimization, and cross-functional collaboration to ensure timely, high-quality delivery.
Experienced in stakeholder communication, delivery ownership, resource planning, and early-stage SDLC engagement for defect prevention.
Proficient in implementing automation frameworks, managing CI/CD pipelines, and driving QA best practices in Agile environments.
Successfully established and scaled QA functions with structured test planning, traceability, and automation integration.
Led teams of 10 or more QA engineers across time zones and multiple product lines.
Conducted 1:1s, team reviews, and KPI tracking to support performance, engagement, and growth.
Promoted a quality-first mindset through early collaboration, quality metrics dashboards, and continuous improvement practices.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Digital Quality Analyst
Are Media Pty Ltd
Sydney, Australia
05.2022 - Current
Led QA delivery for the re-platforming and migration of 15+ large-scale websites from legacy CMS (Umbraco, Drupal, WP Engine) to WordPress, coordinating with multiple stakeholders, including developers, content teams, and product managers.
Mentored and supported offshore QA resources and junior team members, encouraging best practices around test design, automation, and reporting.
Drove shift-left testing by integrating Cypress automation into early sprint cycles, collaborating with developers to write testable components.
Owned end-to-end quality across web and mobile deliverables; implemented defect triaging, traceability matrices, and quality gates within CI/CD pipelines (GitHub Actions, CircleCI, Buildkite).
Championed regular QA team syncs, retrospectives, and sprint planning, promoting transparency and shared accountability for quality outcomes.
Contributed to QA strategy planning, static analysis practices (SonarQube, Black Duck), and built reusable automation components to reduce manual testing effort.
Quality Lead
REA Asia(iProperty.com)
Kuala Lumpur, Malaysia, Malaysia
08.2017 - 03.2022
Acted as QA Lead for multiple high-impact releases including migration of native mobile apps (Android & iOS) to React Native platforms across Malaysia, Singapore, Indonesia and Hong Kong markets.
Managed distributed QA teams across projects and regions, coordinated daily stand-ups, and implemented test governance frameworks including defect lifecycle ownership and risk-based testing approaches.
Designed and implemented API automation framework for REST & GraphQL services, integrating test runs into CI pipelines for fast feedback.
Collaborated with product, design, and engineering teams to ensure quality gates were met before each release.
Conducted regular mentoring and onboarding sessions for new QA members and reviewed test cases and automation scripts to ensure consistency and coverage.
Managing and Updating iProperty Apps in Google Play store and Apple’s App Store.
Involved in management of Quality activities for iProperty websites for iProperty Malaysia, Indonesia, Singapore and Hongkong.
Test Chief Engineer
Samsung
Bangalore, India, India
09.2012 - 09.2016
Led QA initiatives for Samsung Tizen and Android apps, managing testing strategy and execution.
Coordinated functional, regression, and exploratory testing to guarantee high-quality user experiences.
Mentored QA team while collaborating cross-functionally to ensure comprehensive test coverage for IoT applications.
Validated console applications for Samsung CT & MRI machines through lab-based UAT testing.
Oversaw test scenarios for product customization, ensuring seamless integration with Samsung enterprise applications.
Sr QA Member
Samsung Techwin
Seoul, South Korea, South Korea
01.2010 - 08.2012
Involved in testing and validating the UI and presentation layer for Samsung Chip Mount Machines SM 400 series (SM 421, 431L, SM321), ensuring usability and operational reliability.
Participated in functional and integration testing of SM machine optimizer interfaces developed using C# and SQL.
Conducted end-to-end testing of integrated software solutions like MLM, ELLITE, and SQUAD used in Surface Mounting Machine Process Optimization.
Led R&D-based test activities for evaluating machine precision and accuracy in the pick-and-place operation of microchips.
Sr. Software Test Engineer
iPass
Bangalore, India
07.2006 - 01.2010
Involved in Development and Testing of iPass Connect for Symbian applications Symbian connectivity for mobiles using iPass associated network hotspots.
Involved in Support Team for iPass Connect applications related to Dialup, Ethernet, ISDN, Wi-Fi.
Involved in development and testing of iPass Projects related to iPC Aircell Integration, iPC Mac, desktop Plugin Mobile Data cards for various Operating systems.
Education
Bachelor of Technology - Computer Science & Engineering