Java

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
• Working with Business as well as external vendors for delivering quality projects. Responsible for maintaining BAU, Month-end, and year-end process.
• Actively involved in Metadata changes, User Access as well as rules changes across different Oracle applications such as HFM, Essbase, Planning, and OBIEE.
• Provide end-user support and training to 900 users all over the world. Looking after clients across the USA, UK, NZ, and Asia.
• Create and maintain Hyperion Planning forms and Task lists
• Validate Hyperion systems after patches are installed and after environment refreshes are performed
Java
Jira
Agile
Scrum Master
Waterfall
Project Management
AI
RPA
Machine Learning
DevOps
CI/CD
PRINCE 2 / PMP
Scrum Master
Swimming
Yoga
AFL
Cricket
Scrum Master