Summary
Overview
Work History
Education
Skills
Affiliations
Software
Certification
Interests
Timeline
Hari Shastri

Hari Shastri

Sydney,NSW

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
3
3
Languages

Work History

Associate Member

ACS
  • Continually seek ways to deepen client relationships by increasing satisfaction and identifying potential “add-on” business development opportunities
  • Successfully managing DevOps models and API
  • Applying knowledge of application programming, database, and system design to contribute towards the constant improvement of service delivery best practices
  • CI/CD Automation Building and testing applications on the Cloud platform
  • Client – HSV (Health Share Victoria) and Monash Hospitals
  • Leading and participating in technological transformation engagements touching on everything from data transformation to cloud solutions
  • Coordinating project activities involving customers, cross-functional teams (Finance and Supply Chain), external resources, and vendors, ensuring that everyone involved is working together to meet project objective and minimizing risks due to changing requirements and technical challenges
  • Assisting in putting a business roadmap, creating proposals, budgets, work plans and other business development
  • Collaborating with vendors, department managers and sponsors to ensure continuous alignment with organizational goals
  • Running workshops with the key stakeholders to gather business requirements of the enterprise apps implementations and refining the scope of delivery for the delivery team
  • Reviewing and verifying technical design documents to ensure all installation, configuration and development guidelines are recorded for future references and reflect the Modern Best practices.

ERP Senior Program / Project Manager

AGLIE PROJECT MANAGEMENT, CLOUD COMPUTING | SCRUM | AI, TechnologyOne, PoliceBank Australia, Bathurst City Council Kiama, Willoughby City Council
Sydney, NSW
04.2022 - Current
  • Responsible for ERP project, including project planning, resource allocation, steering committee leadership, and team organizational structure management, Scrum Master, Agile Lead/ Coach
  • Preparation of the SaaS Environment Management Plan
  • Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
  • Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
  • Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Coaching and mentoring other ScrumMasters on our program team. Partnering to ensure that our ways of working are consistent across teams.
  • Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
  • Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
  • Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
  • Provision of TechnologyOne software on the cloud platform
  • Adjustment of the proposed Project Strategy and Quality Plan
  • Adjustment of the standard Project Investment Schedule
  • Adjustment of the standard Project Schedule
  • Preparation for and facilitation of the Executive kick off meeting
  • Co-preparation for and co-facilitation of the project team kick off meeting
  • Collate contractual baseline
  • Build Project Plans and Resource Schedules
  • Allocate appropriate resources on Projects after consulting and collaborating with Resource management team
  • Follow up on Milestones and payments
  • Weekly reporting for projects on Executive level.
  • Developed and initiated projects, managed costs and monitored performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Provided detailed product orders based on project drawings and technical specifications.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Maintained clear communication with precise technical writing to document and inform critical processes.
  • Facilitated communication between internal personnel, contractors and vendors for project cohesion.
  • Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
  • Drove team success through shared vision and recognition of quality performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.

ERP Program Manager

Evosys Global, A2 Milk Company LLC
05.2020 - 03.2022
  • Client - a2mc -, Responsible for ERP project, including project planning, resource allocation, steering committee leadership, and team organizational structure management, Scrum Master, Agile Lead/ Coach
  • Successfully delivered project valued over $6 Million
  • Successfully implementing Oracle PBCS, FCSS, HFM, OBIEE cubes with large data sets in Oracle EPM and have successfully delivered Oracle Cloud ERP Finance Modules like GL, AP, AR, expense as well as all Major Modules on SCM
  • Enabled the Agile team to increase its throughput by 15% using swarming around features and other high-collaboration approaches, such as paired programming
  • Facilitated test-driven development on all projects increasing quality by 17% (benchmarked against historical data.)
  • HCM
  • Microsoft Dynamix
  • Oracle HCM Cloud
  • Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, coached team members and clients on the Agile process
  • Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows, Robustness Diagrams, and Domain Model as well as standardized a process that decreased requirements gathering and analysis time by 50%
  • Bring ideas from professional facilitation, coaching, conflict management, mediation, theater and so on to help the team become a high-performance team
  • Empower the team to make system and process improvements captured in sprint retrospective meetings
  • Remove obstacles for developers and testers
  • Use key Scrum metrics (burndown, velocity) to help deliver committed work
  • Manage sprint backlog items and tasks
  • Manage all Scrum boards (physical or virtual)
  • Leads the teams efforts towards continuous improvement
  • Prioritized Production issues and assigned them to the Business Analysts
  • The effort enhanced the application and decreased time for the business depending on the issue
  • Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams
  • Certifications
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Created plans and communicated deadlines to complete projects on time.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Carried out day-to-day duties accurately and efficiently.
  • Collaborated with team members to achieve target results.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Application Developer Finance

NAB
Melbourne, VIC
09.2019 - 09.2020
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Onboarded new temps by entering employee information into systems.

• Working with Business as well as external vendors for delivering quality projects. Responsible for maintaining BAU, Month-end, and year-end process.

• Actively involved in Metadata changes, User Access as well as rules changes across different Oracle applications such as HFM, Essbase, Planning, and OBIEE.

• Provide end-user support and training to 900 users all over the world. Looking after clients across the USA, UK, NZ, and Asia.

• Create and maintain Hyperion Planning forms and Task lists

• Validate Hyperion systems after patches are installed and after environment refreshes are performed

ERP Project Manager

Cochlear
Sydney, Australia
10.2019 - 04.2020
  • Deliver implementation activities and outcomes as stated in the controlling Statement of Work (SOW) for new deployments and upgrades, including, but not limited to requirement analysis, system design, deployment, data migration, testing and training
  • Develop and provide educational material, testing scripts, process flowcharts
  • Ensure projects are delivered within timeframe and budget
  • Implementation of Oracle SCM on premises Models in WMS and FMIS
  • Successfully resolving any issues occur in CRP1, CRP2, KUT, UAT, golive and Hypercare
  • Create/Maintain/Administration Essbase, & Planning Application
  • Create/Maintain/Administration Oracle Planning forms & business rules
  • Create/Maintain/Administration Essbase Cubes, load rules, & calc scripts
  • Create/Maintain/Administration of Hyperion Financial Reporting
  • Investigated and corrected or escalated project problems.
  • Partnered with project team members to identify and quickly address problems.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

Senior Business Analyst

ASX
Sydney, Australia
06.2015 - 07.2016
  • Researching and recommending options and opportunities in the area(s) of technical expertise regarding system development tools, design, developments, upgrades, purchase, deployment, maintenance
  • Analyzed requirements, implemented prebuilt business intelligence solutions using the Oracle Business Intelligence Analytics platform
  • Identified the granularity level of the financial data required to be available for analysis
  • Worked extensively on OBIEE Answers to create the Financial Statement reports and Intelligence
  • Worked closely with internal Technology suppliers as suppliers of Hyperion ODI administration and underlying environmental maintenance
  • Responsible for Administering and maintaining the BI stack daily; triaging and solving problems as and when they arrive
  • Acting as the Hyperion BI toolset functional expert in designing and buildings complex reports and analysis (in response to business needs) using 1 or a combination of the following presentation tools; with an emphasis on OBIEE, but also including Smart View, Financial Reporting Studio, and BI Publisher.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.

Information Technology Support Team Lead

UXC Connect Pty. Ltd
, Australia
03.2013 - 10.2015
  • Nimble skills handing Level 2/3 queries and reporting to development team; as well as training the support team
  • Ensuring that all CSR agents have new or enhanced information and are speaking to the customers in a unified voice
  • Providing continual evaluation of processes and procedures and suggests improvements
  • Maintain the ability to take the voice of many and communicate accurate consensus back to upper management
  • Assist Coach with driving employee engagement, performance management and employee development
  • Communicating clearly and professionally, both verbal and written

Education

University of Maryland
01.2019 - 01.2020
Agile Team Delivery, Computer and Information Sciences and Support Services

Bachelor's degree - Information Technology

CQU Central Queensland University
01.2006 - 01.2010

ITIL - IT

ITIL
07.2018 - 08.2018

Skills

ERP AI LEAD Program / Project Manager at TechnologyOneundefined

Affiliations

  • Project Management Institute
  • ACS (Australian Computer Society)
  • Scrum Master

Software

Java

Jira

Agile

Scrum Master

Waterfall

Project Management

AI

RPA

Machine Learning

DevOps

CI/CD

PRINCE 2 / PMP

Certification

Scrum Master

Interests

Swimming

Yoga

AFL

Cricket

Timeline

ERP Senior Program / Project Manager - AGLIE PROJECT MANAGEMENT, CLOUD COMPUTING | SCRUM | AI, TechnologyOne, PoliceBank Australia, Bathurst City Council Kiama, Willoughby City Council
04.2022 - Current
ERP Program Manager - Evosys Global, A2 Milk Company LLC
05.2020 - 03.2022
ERP Project Manager - Cochlear
10.2019 - 04.2020
Application Developer Finance - NAB
09.2019 - 09.2020

Scrum Master

08-2019
University of Maryland - ,
01.2019 - 01.2020
ITIL - ITIL, IT
07.2018 - 08.2018
Senior Business Analyst - ASX
06.2015 - 07.2016
Information Technology Support Team Lead - UXC Connect Pty. Ltd
03.2013 - 10.2015
CQU Central Queensland University - Bachelor's degree, Information Technology
01.2006 - 01.2010
Associate Member - ACS
Hari Shastri