Hari Bahadur KHADKA
Wollert,Vic
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Demi Chef
Novotel & Ibis Styles Hotel
04.2024 - Current
- Leadership, management, and organization skills to manage the whole restaurant
- Delivered superior service and maximize customer satisfaction
- Responded deficiently and accurately to customer complaints
- Regularly reviewed product quality and research new vendors
- Organized and supervise shifts
- Appraised staff performance and provide feedback to improve productivity
- Estimated future needs for goods, kitchen utensils and cleaning products
- Ensured compliance with sanitation and safety regulations
- Managed restaurant’s good image and implemented the ways to improve it
- Created detailed reports on weekly, monthly, and annual revenues and expenses
- Mentored junior staff members, providing guidance on proper cooking techniques and kitchen best practices.
Sous Chef
Bridges Restaurant and Nursery
01.2022 - 03.2024
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Restaurant Owner
Zaffino's Restaurant and Bar
01.2018 - 01.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Education
Diploma in Commercial Cookery - Hospitality
Hales Institute
Melbourne, VIC01.2009
Diploma in Commercial Cookery - Hotel Management
Kensington Educational Institute
Singapore01.2006
BBA - Bachelor in Mathematics
Tribhuwan University of Nepal
Nepal01.2003
Skills
- Leadership Qualities
- Adaptability in kitchen
- Food presentation
- Employee Scheduling
- Mentoring and Coaching
- Compliance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Creative Thinking
- Active Listening
- Effective Communication
- Decision-Making
- Food safety knowledge
Availability
Full time
Residentialstatus
Australian Citizen
Awards
- 2003: Played as a captain for Parijaat Football Club, Nepal
- 2001 & 2002: Participated in National 'B' division Soccer League, Nepal
- 1997: Selected as Best Junior on Junior Volleyball Club
- Secondary Level: Awarded 1st position on 1000m (about 3280.84 ft) Race, Nepal
Hobbies and Interests
Cooking, visiting unfamiliar places, meeting new people, Playing Football and Volleyball, Reading Cooking books, Nobel, Articles and News.
References
will be provided on request
Travel, Outdoor Sports, Reading Books
I enjoy travelling overseas, reading novel and enjoy playing outdoor sports such as football, volleyball.
Languages
English
Professional Working
Nepali
Full Professional
Hindi
Limited Working
Timeline
Demi Chef
Novotel & Ibis Styles Hotel
04.2024 - Current
Sous Chef
Bridges Restaurant and Nursery
01.2022 - 03.2024
Restaurant Owner
Zaffino's Restaurant and Bar
01.2018 - 01.2020
Diploma in Commercial Cookery - Hospitality
Hales Institute
Diploma in Commercial Cookery - Hotel Management
Kensington Educational Institute
BBA - Bachelor in Mathematics
Tribhuwan University of Nepal
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