Hari Chandan Maganti
Doncaster,VIC
Summary
Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations, policies, and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking.
Overview
6
6
years of professional experience
Work History
Uber Partner
Uber
05.2018 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
Console Operator
United Petroleum
06.2023 - 07.2024
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
- Wrote detailed narrative reports and maintained daily activity reports.
- Reacted calmly during times of highly stressed or emergency situations.
Education
Diploma of Leadership & Management. -
Gen Institute
Melbourne, VIC08.2022
Professional Year - Information Technology
Performance Education
Melbourne, VIC08.2020
Master of Science - Information Technology
Charles Sturt University
Melbourne, VIC10.2018
Skills
Flexibility
Punctuality
Cleanliness
Situational Awareness
Customer Engagement
Customer Service
Effective communication skills
Customer Relationships
Languages
English
Full Professional
Timeline
Console Operator
United Petroleum
06.2023 - 07.2024
Uber Partner
Uber
05.2018 - Current
Diploma of Leadership & Management. -
Gen Institute
Professional Year - Information Technology
Performance Education
Master of Science - Information Technology
Charles Sturt University
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