Dynamic sales leader with a proven track record at Global Retail Brands, excelling in team management and sales strategy development. Skilled in training and mentoring staff, I drive performance through effective communication and workload prioritisation, consistently achieving revenue goals and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cluster Sales Manager
Global Retail Brands
Sydney, NSW
10.2024 - Current
Managed sales teams across multiple locations to achieve revenue goals.
Developed sales strategies tailored to regional market dynamics and customer needs.
Conducted regular training sessions for team members on product knowledge and selling techniques.
Led cross-functional meetings to ensure alignment on sales objectives and strategies.
Demonstrated leadership by conducting sales presentations, directing sales calls, managing contract negotiations and executing sales contracts.
Prepared weekly, monthly, quarterly reports on sales activities for senior management review.
Recruited, trained, coached, mentored, evaluated performance of team members regularly.
Retail Sales Supervisor
Global Retail Brands (House)
Ryde, NSW
05.2023 - Current
Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
Evaluated inventory levels on a regular basis to ensure adequate stock was available for customers' needs.
Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
Managed daily operations such as opening and closing the store, balancing registers at end of day.
Maintained high standards of cleanliness throughout the store including dusting shelves, vacuuming carpets and organizing merchandise displays.
Created weekly work schedules for all employees according to labor laws and company guidelines.
Participated in recruiting activities such as interviewing potential candidates for open positions within the organization.
Customer Assistance Representative
Big Apple Supermarket
Wentworthville
02.2023 - 05.2023
Provided excellent customer service to customers in a timely manner.
Resolved customer issues with patience and understanding.
Explained product features and benefits to customers.
Participated in team meetings to discuss strategies for improving customer experience.