Summary
Overview
Work History
Education
Skills
Timeline
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HARINIE NAVARATNE

53 Neuparth Road, Croydon North

Summary

Developed strong administrative skills in professional office environment, seeking to transition into new role leveraging these abilities. Demonstrated capacity for managing multiple tasks, coordinating schedules, and maintaining accurate records. Brings focus on efficiency and effective communication to any new opportunity

Overview

6
6
years of professional experience

Work History

Branch Administrator

Crown Equipment Corporation
02.2024 - Current
  • Organizing and editing tools used: AS400, Outlook, MS Excel, MS Word
  • Provided administrative support to Service, Sales, and Rentals departments in a fast-paced industrial equipment environment.
  • Processed and reviewed service job cards, job costing, quotations, and monthly invoicing with high accuracy.
  • Maintained records in AS400 and CRM systems, including customer data, agreements, and equipment details.
  • Supported Accounts Payable functions, including invoice processing and purchase order management.
  • Delivered high-quality customer service by responding to service inquiries, coordinating logistics, and resolving issues promptly.
  • Handled truck specifications, relocations, and fleet documentation in line with company policies.
  • Assisted with financial reporting, payroll support, stocktakes, and general office tasks.
  • Collaborated with cross-functional teams and contributed to continuous improvement initiatives.

Designing and Marketing Specialist

Twinery, Innovations by MAS (Pvt) Ltd.
06.2022 - 06.2023
  • Design and marketing tools used: Adobe Illustrator, Adobe Photoshop, Adobe Indesign, Outlook, Powerpoint, MS Teams, MS Word, MS Excel, Canva
  • Made product recommendations or services to customers based on their needs and preferences.
  • Supported the operations and administrative functions of GamerTech, including recording meeting minutes, and keeping track of the team's KPIs, followed up with suppliers, and partners.
  • Handled overall designing and marketing for Twinery, Innovations by MAS, a leading company in Sri Lanka that handles production lines for brands such as Nike, PVH, Marks and Spencer, and Lululemon.
  • Created new designs and creatives for products, such as logos, product packaging, and promotional materials for gaming gloves and t-shirts.
  • Assisted in the planning and execution of GamerTech's social media campaigns, including creating content for Instagram posts and stories, LinkedIn blogs, Facebook posts, and TikTok videos, scheduling posts, and engaging with followers.
  • Assisted in overall marketing function by conducting market research, analyzing data, and assisting with developing marketing strategies.
  • Ensured creative marketing materials were reviewed regularly and adhered to brand guidelines.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Analyzed market trends and consumer behavior to inform data-driven marketing decisions.

Event Coordinator

Chartered Institute of Personal Management
06.2019 - 09.2019
  • Organizing and editing tools used: Adobe Premier Pro, Adobe Illustrator, MS Excel, MS Word.
  • Handled customer inquiries and complaints and provided solutions to ensure the resolution of complaints.
  • Reached out to customers via email and telephone.
  • Created invoices and handled payments of customers.
  • Proactively participated in meetings and helped create new practices.
  • Pitched ideas on how to improve performance and efficiency.
  • Used sales computer technology to maintain customer records and orders.
  • Edited videos and posts for event awareness.
  • Oversaw event happenings and acted quickly to resolve problems.
  • Gathered post-event feedback from customers and presented data to the organization.

Education

Bachelor of Arts - Fashion Design and Marketing

Northumbria University
United Kingdom
01.2021

Certificate - Pattern Cutting, Grading and Styling Development

Sri Lanka Institute of Textile & Apparel
Sri Lanka
05.2023

Skills

  • Effective verbal and written communication
  • Collaborative teamwork
  • Accurate data entry
  • Customer Service
  • Financial Reporting
  • Experienced with MS Office applications
  • Proficient in AS400 operations
  • Invoice management
  • Job costing
  • Process Improvement
  • Effective time management
  • Office administration
  • Highly dependable
  • Adaptable learner
  • Skilled in graphic design using Adobe tools
  • Fashion design expertise
  • Technical pattern development
  • Garment Construction
  • Skilled in using Gerber and Lectra tools

Timeline

Branch Administrator

Crown Equipment Corporation
02.2024 - Current

Designing and Marketing Specialist

Twinery, Innovations by MAS (Pvt) Ltd.
06.2022 - 06.2023

Event Coordinator

Chartered Institute of Personal Management
06.2019 - 09.2019

Bachelor of Arts - Fashion Design and Marketing

Northumbria University

Certificate - Pattern Cutting, Grading and Styling Development

Sri Lanka Institute of Textile & Apparel

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HARINIE NAVARATNE