Haris Lodi
Mount Isa,Australia
Summary
Motivated and committed for an opportunity to learn and improve. A high performer engaged in doing any task with attention and perseverance. A strong believer of diversity and inclusion and committed to imparting responsibilities with utmost care and trust. Possess good networking, and interpersonal skills, and able to effectively collaborate with teams. Capable of working under pressure with track record demonstrating initiative, fast-learning and a proactive attitude.
Overview
3
3
years of professional experience
Work History
Front of House Worker/Food Delivery Driver
Red Rooster
Mount Isa, QLD
09.2023 - 07.2024
- Greeted customers and provided excellent customer service.
- Ensured accuracy of bills presented to customers prior to payment processing.
- Cleaned tables after each guest's departure from the restaurant.
- Stocked service areas with supplies such as napkins, straws, condiments.
- Answered phones in a polite manner and took accurate messages or directed calls appropriately.
- Took accurate food orders using appropriate terminology and up-sold additional menu items when possible.
- Maintained a clean, safe, and organized work area at all times.
- Assisted in training new front of house staff members.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Followed all safety protocols while driving.
- Recorded accurate mileage log information during each shift.
- Ensured that the correct order was delivered to the customer.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Carried food in insulated bags to maintain hot or cold temperature.
- Maintained vehicle according to company and state safety requirements.
- Delivered fresh food to customers across local area.
- Maintained positive relationships with customers to promote further business opportunities.
- Contacted customers prior to delivery to coordinate delivery times.
- Promoted positive customer service by delivering on-time food.
Administrative Accountant
RayWhite Rochedale
Rochedale, QLD
01.2022 - 06.2022
- Performed administrative duties and tasks for RayWhite offices in Rochedale, Logan, Logan city and Sunnybank
- Implemented principals of trust accounting in balancing the trust ledger
- Provided financial settlement reconciliation including agent commission calculation and trust account management
- Utilized Xero for petty cash reconciliation, invoice and data entry
- Designed spreadsheets for reconciliation use of property sales and rented
- Participated in updates to existing platforms, integration of newly purchased applications and special projects
- Supported both internal and external stakeholders (agents, customers, lawyers etc) in the course of carrying out business.
Education
Master of Business (Professional Accounting) -
Queensland University of Technology
Brisbane, QLD06.2022
Bachelor of Electrical Engineering -
Jodhpur National University
India11.2017
Skills
- Guest Relations
- Upselling strategies
- Phone Etiquette
- Professional Appearance
- Food safety understanding
- Menu knowledge
- Money Handling
- Cross-Functional Teamwork
- Complaint Handling
- Greeting guests
- Team Collaboration
- Order Taking
- Payment Processing
- Training and mentoring
- Staff Coordination
Languages
PTE - 84/90
Timeline
Front of House Worker/Food Delivery Driver
Red Rooster
09.2023 - 07.2024
Administrative Accountant
RayWhite Rochedale
01.2022 - 06.2022
Master of Business (Professional Accounting) -
Queensland University of Technology
Bachelor of Electrical Engineering -
Jodhpur National University
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