Working with account executive on sales and marketing activities within Togetha Group's Australian territory and occasional support to extended APAC territories.
Conducting market analysis and presenting finding to identify emerging trends, changing customer needs and evolving competitive landscape to shape Togetha group's sales and marketing strategies.
Compiling lists of government and private enterprises through the BuyICT portal, Atlassian's partner directory, LinkedIn and other various sources for outreach.
Capturing, sorting, transitioning, and resolving accounts as well as managing and configuring sales pipelines using Salesforce CRM.
Outreach to existing clients and prospective leads regarding Jira, Jira Service and Work Management, migration to Atlassian Cloud and licensing.
Working with delivery teams on requirements gathering, testing and product research to develop in-depth understanding of client requirements.
Touchpoints with existing and past clients for feedback and identifying sales opportunities.
Reporting to Account Executive on sales and marketing progress through weekly touchpoints.
Communicating with Atlassian Partner channel team regarding marketing funds support, submitting sales reports and activity reports.
Submitting claims and invoices for sales/marketing activities to Atlassian Partner channel team and office admin.
Constantly upskilling myself on the newest offering across the Atlassian stack through certifications, accreditations and training materials on Atlassian University.
Creating and updating PowerBI dashboards to track key metrics and analytics.
Analyst Intern
Faethm AI
07.2022 - 12.2022
User requirement analysis for upgrading Faethm AI's old customer portal by enabling escalation and two way file delivery.
UX/UI design using Figma and Adobe XD.
Using Jira for Agile project management: creating sprint and product backlogs, refining, setting sprint goals.
Writing user stories, user journey mapping.
Creating unit, functional and acceptance tests for releases.
Education
Bachelor of Commerce - Business Information Systems
Macquarie University
North Ryde, NSW
01.2023
Skills
Customer Relationship Management
Sales and Marketing
Goals and performance
CRM Management
Lead Generation
Strategic business planning
Process Improvement
Customer Acquisition
Certification
Atlassian Cloud Migration Sales Accredidation
Atlassian IT Service Management Sales Accredidation
Product Development Sales Accredidation
Atlassian Certified in Managing Jira Projects (Data Center and Cloud)
Timeline
Consultant
Togetha Group
07.2023 - Current
Analyst Intern
Faethm AI
07.2022 - 12.2022
Bachelor of Commerce - Business Information Systems
Business Development Manager at Intracoastal Construction Group and Hydrologic GroupBusiness Development Manager at Intracoastal Construction Group and Hydrologic Group
Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)