Harish Vijigiri
Homebush,NSW
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Barback
STRATOS EVENT HALL AND PUB
2021.06 - 2022.10
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables.
- Checked ID cards and verified bar guests were of legal age.
Customer Service Representative
Coop Mart
2019.03 - 2021.05
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Managed timely and effective replacement of damaged or missing products.
Education
Bachelor of Science - Civil Engineering
Jawaharlal Nehru Technological University
Hyderabad, Telangana05.2018
Skills
- De-Escalation Techniques
- Level Design
- Safe Handling Standards
- Service Bar Restocking
Timeline
Barback
STRATOS EVENT HALL AND PUB
2021.06 - 2022.10
Customer Service Representative
Coop Mart
2019.03 - 2021.05
Bachelor of Science - Civil Engineering
Jawaharlal Nehru Technological University
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