Summary
Overview
Work History
Education
Skills
Certification
hobbies
Software
Timeline
Hi, I’m

Harishankar Santhosh

Figtree,NSW
Harishankar Santhosh

Summary

Proven leader at McDonald's, adept in cash handling and decision-making, enhanced team performance through effective training and problem-solving. Excelled in customer service, significantly contributing to inventory management. Skilled in mentoring, ensuring high standards and seamless team integration.

Overview

2
years of professional experience
1
Certification

Work History

Mcdonalds

Shift Manager
11.2022 - Current

Job overview

  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Played an integral role in inventory management initiatives such as stocktaking, ordering new supplies when necessary, or organizing existing stock for easy access during daily operations.

Education

University of Wollongong
Wollongong, NSW

Master of Arts from Marketing
09.2024

University of Wollongong
Wollongong, NSW

Master of Arts from Business Analytics
05.2024

Mahatma Gandhi University
Kottayam

Bachelor of Arts from Bachelors of Commerce (Accounting,Finance,Taxation
04.2022

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Data Analysis
  • Microsoft Office Suite
  • General ledger accounting
  • Financial Analysis
  • Pivot Tables
  • Data Organization
  • Business Requirements
  • Utilization Reporting
  • Statistical Analysis
  • SWOT Analysis
  • Social Media Digital Marketing
  • Product Positioning
  • Trend Analysis

Certification

Sas vivya certification

Ms office, excel

leadership transition Mcdonalds

hobbies

Cricket , swimming and driving

Software

Ms word

Microsoft excel

Timeline

Shift Manager

Mcdonalds
11.2022 - Current

University of Wollongong

Master of Arts from Marketing

University of Wollongong

Master of Arts from Business Analytics

Mahatma Gandhi University

Bachelor of Arts from Bachelors of Commerce (Accounting,Finance,Taxation

Similar Profiles

CREATE PROFILE
Harishankar Santhosh