Harisree Manikandan (HARI)
Bentley,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Customer Service Representative
Sriram Value Services
07.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master of Science - Biotechnology
University of Western Australia
Perth, WA12.2025
Bachelor of Science - Biomedical Sciences
Sri Ramachandra University
06.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Proficient in DforW software
Languages
English
Full Professional
Tamil
Native or Bilingual
Telugu
Full Professional
Availability
Thursday 8:00am - 8:00pm
Friday 8:00am - 8:00pm
Saturday 8:00am - 8:00pm
Sunday 8:00am - 8:00pm
Additional Information
Visa : Student Visa (subclass 500)
Certification
Privacy and Confidentiality Training: Using or Disclosing Patient Information.
Basics of Infection Control in General Practice. Receptionist in General Practice.
Infection control: Handwashing procedure in General Practice.
Training for Medical Receptionists, GPs and Practice Nurses. Respectful and culturally appropriate care.
Timeline
Customer Service Representative
Sriram Value Services
07.2023 - 12.2023
Master of Science - Biotechnology
University of Western Australia
Bachelor of Science - Biomedical Sciences
Sri Ramachandra University
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