HARJINDER KAUR
Caboolture South,qld
Summary
Knowledgeable Registered nurse with extensive experience in supervising nursing staff and managing patient care. Successfully led teams to improve patient outcomes through efficient resource allocation and adherence to best practices. Demonstrated leadership and communication skills in high-pressure environments. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Experienced with creating and delivering comprehensive training programs tailored to diverse audiences. Utilizes engaging instructional methods to facilitate effective learning and skills development. Track record of enhancing team performance through interactive and collaborative training sessions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse
Caboolture hospital
06.2022 - Current
- Observe and assess patients
- Admissions and perform assessment such as gathering subjective and objective data, family history, surgical history, medical history, medication history, psycho-social history
- Effective comprehensive nursing care plans
- Administer treatment and medications
- Wound care management as per the plan
- Administration of IV Abx and IV fluids
- Monitor and report symptoms and changes in the patient's status
- Keep accurate and complete documentation
- Discharge planning and discharging patients
- Provide educational, emotional, and psychological support to patients and families
- Provide person-centred care
- Maintain patient privacy and dignity at all times
- Liaise with the Multidisciplinary team
- Adhere to infection control protocols
- Maintain a safe and clean working environment in compliance with healthcare procedures and policies
- Effective communication skills
- Supervising ENs, Student RNs and junior RNs
- Taking vital signs, neurological observations, pain assessment, and blood glucose level
- Providing emotional support and education to patients and their families in accordance with accepted nursing practice
- Pressure injury care and implementing aprevention plan
- Administering medications (IV, IM, Oral and S/C) with direct supervision of Registered Nurse (RN)
- Monitoring patients' progress, reporting all observed symptoms, and interacting with physicians about their condition
- Performing a12 lead ECG
- Monitoring critical care patients using respirators
- Maintain a sterile field during a procedure
- Performing head to toe assessment
- Assisting as a scrub/scout nurse during a procedure
- Urethral Catheterization and removal
- Nasogastric tube insertion
- Providing care that is consistent with patients' medical care plan
- Completing a mental health assessment, including physical health and risk assessment
- Proper patient documentation and comprehensive progress notes
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Evaluated patient histories, complaints, and current symptoms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Followed all personal and health data procedures to comply with HIPAA laws and prevent information breaches effectively.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Educated family members and caregivers on patient care instructions.
RN Supervisor or Director of Nursing
Mckenzie aged care
02.2023 - 12.2024
- Supervising ENs and RNs
- Completing required clinical assessments and upload the documents on the resident files
- Develop care plans and review quarterly or as required
- Communicating with Families and liaise with medical team
- Reporting directly to the CCM
- Coordinating care and arranging any referrals
- Providing specialised nursing care such as Catheter care, Stoma care Diabetes management as per care plan
- Check frequency and appropriateness of documentation of PN entries-coach and mentor staff for improvements
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Planned and assigned workload to 5-person nursing staff to direct patient care.
Educator Trainer
Educare College
04.2022 - 08.2022
- Conduct engaging and inspirational face to face training sessions in accordance with the RTO's standards and guidelines
- Provide support and guidance to students through innovative and exciting learning opportunities
- Assess and support student competency and achievement through one on one and group training
- Conduct student placement visits
- Provide constructive feedback on learning resources and training products
- Maintain accurate training records and documentation
- Led cross-functional team to update training curricula, keeping pace with industry changes.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Facilitated virtual, in-person and blended learning sessions.
Registered Nurse (mental Health)
Canberra Hospital
06.2021 - 03.2022
- Work collaboratively with team members to achieve client goals and positive health outcomes
- Evaluating outcomes of care and initiating appropriate follow-up
- To maintain a discharge plan for each patient from admission to discharge
- To participate in the team leader role
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Agency Registered Nurse
Calvary John James
06.2021 - 03.2022
- PEG and Catheter care, clinical assessments, assessing medications, disability, and chronic disease management
- Bowel care and management
- Diabetes and Insulin management
- Subcutaneous injection
- Antenatal care
- Medication Administration according to the Chart
- Providing support to perform ADLs
- Administration of IV fluids
- Administered medications and treatments as prescribed by physicians.
- Served as an advocate for patient rights by addressing concerns regarding their care or treatment plan promptly.
- Maintained accurate documentation of patient assessments, interventions, and progress notes in electronic medical records.
- Performed wound care management skillfully using appropriate techniques based on the type of injury or surgical incision involved.
- Collaborated with interdisciplinary teams for effective patient management, ensuring optimal treatment outcomes.
- Implemented evidence-based nursing practices consistently to ensure quality care delivery and positive outcomes for patients.
- Administered medications accurately and safely, adhering to established protocols and guidelines.
- Enhanced patient care by providing comprehensive nursing assessments and developing individualized care plans.
- Contributed valuable input during interdisciplinary team meetings by sharing insights from directpatient interactions.
- Facilitated smooth transitions of care through effective communication with other healthcare providers during shift handoffs or transfers between units.
Registered nurse
Jindalee Aged care
- Prepare high-quality care plans and assessments
- Maintain quality documentation
- Complete residents care plan assessments on admission
- Deliver, manage, and coordinate person-centred resident care
- Ensure accurate and comprehensive documentation of resident care is documented
- Ensure safe medication administration, best practice wound care and clinical support residents, in line with resident needs and legislative requirements
- Actively engage in handovers with the Clinical Care Team to ensure continuity of care across shifts
- Adhere to all relevant legislative requirements and quality guidelines
- Deliver professional wound management
VET Trainer and Assessor
IRT Kangara Waters
09.2012 - 11.2020
- Provide detailed unit/module outlines, assessment guidelines and tools, for students and trainees
- Deliver Face to face training/assessment in various environments or setting, including classrooms, workshops, workplace, industry, in the field, distance mode.
- Development and administration of suitable assessment tasks appropriate to qualification/course requirements
- Comply with organizational requirements for the completion of records, including attendance and results records, within specified timelines
- Monitor and review program activity and standards to ensure funding guidelines are met and comprehensive records of participation and outcomes are kept
- Maintain strong links with other staff, ensuring all activity is complementary and utilizes the existing knowledge, expertise, resources and industry
- Undertaking ongoing, self-directed, professional development in both industry specialization and VET to ensure that training, skills and knowledge are continuously updated and reflect current industry standards and practices as per the requirements of the Australian Qualifications Training Framework (AQTF) and National Training Standards
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
- Develop and communicate standard operating procedures
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Senior Disability Support Worker
Hartley Lifecare
05.2017 - 11.2022
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Education
Certificate 4, Training and Assessment -
YMCA Canberra City
01.2022
Bachelor of Nursing - undefined
Australian Catholic University (ACU)
12.2020
Diploma in Leadership And Management - Leadership and Management
JCE Positive Outcomes
01.2020
Certificate4, Individual Support - undefined
01.2016
Certificate3, aged care - undefined
IRT college
01.2014
Diploma, Hospitality Management - undefined
Holmes Institute
01.2009
Skills
- Dedicated and compassionate
- Ability to effectively communicate with clients, allied health and other stakeholders
- Excellent time management skills
- Ability to prioritise tasks and perform tasks promptly
- Diligent in duties and trustworthy
- Caring and level-headed with the ability to remain calm in stressful situations
- Excellent managerial and leadership qualities with proper ethical conduct
- High degree of motivation, self-discipline, and professionalism
- Good writing and communication skills
- Strong Interpersonal Skills
- Clinical expertise including wound care, catheter care, IVT, equipment demonstrations and medication management
- Confident in patient and staff education
- Continuous professional development
- A well understanding of continuous improvement, OHS, infection control practice and risk management
- Computer skills literate, including I-care, PeoplePoint, and Iee care
- Effective written and verbal communication skills and theability to work in a multi-disciplinary team
- Clinical leadership
- HIPAA compliance
- Quality improvement
- Clinical assessment
- Healthcare technology
Certification
- Current AHPRA Registration
- First Aid, CPR Certificate (Red Cross Australia)
- Manual Handling
- Working with Vulnerable People Check
- National Police check.
Hobbies and Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts., Regularly practice mindfulness and meditation for overall wellness., I enjoy helping others and giving back to the community.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members
- Supervision - Headed onboarding process for new nursing staff.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Timeline
RN Supervisor or Director of Nursing
Mckenzie aged care
02.2023 - 12.2024
Registered Nurse
Caboolture hospital
06.2022 - Current
Educator Trainer
Educare College
04.2022 - 08.2022
Registered Nurse (mental Health)
Canberra Hospital
06.2021 - 03.2022
Agency Registered Nurse
Calvary John James
06.2021 - 03.2022
Senior Disability Support Worker
Hartley Lifecare
05.2017 - 11.2022
VET Trainer and Assessor
IRT Kangara Waters
09.2012 - 11.2020
Registered nurse
Jindalee Aged care
Bachelor of Nursing - undefined
Australian Catholic University (ACU)
Diploma in Leadership And Management - Leadership and Management
JCE Positive Outcomes
Certificate4, Individual Support - undefined
Certificate3, aged care - undefined
IRT college
Diploma, Hospitality Management - undefined
Holmes Institute
Certificate 4, Training and Assessment -
YMCA Canberra City
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